RESOLVED: Intermittant Mitel service and Mitel Connect (softphone) outage

Description

Mitel services have been restored.

Posted: 7/17/24 4:33 pm
Last updated: 7/17/24 4:33 pm

Event type: Informational
Current status: Resolved
Service Telephone Services

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 Intermittant Mitel service and Mitel Connect (softphone) outage

Description

We have recevied reports stating employees are unable to use their Mitel Connect software as a softphone.  We are working with our vendor to fix the issue.

 

Services have been restored

Posted: 7/17/24 11:11 am
Last updated: 7/17/24 4:27 pm

Event type: Intermittent or Slow Service
Current status: Resolved
Service General, Telephone Services

We are investigating an issue were Mitel Connect, our softphones, will not connect. You may see intermittant desk phone issues.

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