Description
MODOT is performing scheduled maintenance which it impacting UMSL’s North Route. No disruption is expected as the South Route will handle the traffic
Primary Contact: Steve Anthoney
Description
Update – 7/22/2025, 2pm
Maintenance has been completed without causing a disruption for campus fiber
MOREnet and UMSL engineers will be making upgrades to one of the campus’ Internet connections. The remaining connections will not be changed, so no outage to the campus is anticipated. There could be a potential brief disruption to the remote sites including STLPR, CAC West Pine, CAC Kirkwood and the Eye Care centers at Lindell and East St. Louis.
Primary Contact: Steve Anthoney
Description
Update, 6/24/2025, 11am
Work has been rescheduled for 6/27
Update, 6/20/2025
MetroLink canceled this work without notice.
MetroLink Optical Technicians will be performing scheduled fiber maintenance on UMSL’s south Internet path. Disruption is not expected as traffic will re-route through UMSL’s north Internet path.
Primary Contact: Steve Anthoney
Description
Update 3:02pm
MOREnet has repaired the route, both routes are available.
MOREnet, our internet provider has identified damaged fiber impacting one of our two routes. They are working on a repair that is estimated to be complete in 24 hours.
https://www.more.net/solutions/connectivity/internet-connection/service-notifications/
UMSL will maintain internet access utilizing our second route.
Description
Update 5/18/25 8:30am
Work was completed.
To prepare for upcoming Facilities work, MOREnet and UMSL Networking will be moving critical Internet connections to new protected fiber optic lines. Service disruption is NOT expected due to redundancies within the network.
Primary Contact: Steve Anthoney
Description
Update: 4/10/25 11:25 AM
MOREnet informed us that our second route has been repaired. UMSL once again has fully redundant routes for campus internet connectivity.
Update: 3:48 PM
Internet service to UMSL has been restored. MOREnet has confirmed that repairs have been completed to one of our routes – fortunately, ahead of the original estimate.
MOREnet estimates the repair to our second route will occur tomorrow, 4/10/25. This will restore redundancy to our campus connectivity.
Update: 3:15 PM
www.umsl.edu and https://mygateway.umsl.edu/ are now accessible from off campus
Engineers continue to work on the route to campus
Update: 2:15 PM
MOREnet, our Internet provider for campus, has given an estimated time for restoration (ETR). They anticipate one of our two “routes” to be restored this evening between 6 pm and midnight. This will return Internet to UMSL.
We will continue to post updates here and email meaningful updates as we learn more from MOREnet through the afternoon and this evening.
If you are off-campus or using a mobile hotspot from your phone, many UMSL resources are available to you. We have provided some direct links below.
UPDATE: 12:32 PM
Users off campus can access resources via the following links:
Email: https://outlook.office.com
Canvas: https://canvas.umsystem.edu
MyView: https://myview.umsl.edu
MyConnect: https://umsl.starfishsolutions.com/starfish-ops
MyDegree: https://mydegree.umsl.edu
UPDATE: 11:15AM
The North route fiber has been cut by vandalism. The south route is still under investigation. No estimated time of repair (ETR)
UPDATE: 11:00AM
MOREnet has identified the issue. Fiber was cut to the USML campus, and they are working on a repair. https://www.more.net/solutions/connectivity/internet-connection/service-notifications/
ORIGINAL OUTAGE: 10:45AM
We are experiencing an outage of MOREnet, our internet provider. The campus internet, in and out, is unavailable. Phones are still functional. MOREnet is working to address the issue.
Description
Update – April 7, 2025, 2:30 pm
Technicians have restored connectivity Oak Hall 6th floor. Thanks for your patience.
Networking Engineers are aware of an issue affecting Internet access from the 6th floor of Oak Hall. Technicians are currently working to resolve the issue.
Description
Update – April, 5 2025, 1:00 am
Scheduled maintenance is complete.
UMSL’s Internet Service Provider, MOREnet will once again be performing a software upgrade to their carrier circuits beginning at midnight on Saturday 4/5. During this time the Internet link to the UMSL’s remote sites will be intermittently disrupted. Specifically, the following locations will be affected:
West County Skills Lab (CETC)
STLPR @Grand Center
Lindell Eye Care
East St. Louis Eye Care
Children’s Advocacy Center, West Pine
Primary Contact: Steve Anthoney
Description
Networking will be upgrading the network equipment in the Music Building on Friday evening. Given the expectation of inclement weather, This maintenance will begin promptly at 7pm. There will be intermittent disruptions to wired and wireless Internet and telephones within the building while the work is being completed.
Primary Contact: Steve Anthoney
Description
UMSL’s Internet Service Provider, MOREnet will be performing router maintenance in the St. Louis hub. Their maintenance window will be 10:30pm Friday 3/14 through 3:30am Saturday, 3/15. During this window, UMSL’s remote sites will experience a 1 hour outage affecting Internet and telephones. Service disruption is not expected for the UMSL campus.
