Posts Categorized: Internet Access

 Power outage – ITE & Missouri Institute of Mental Health – November 15 2:15 PM –

Description

All network and telephone services are down at 4633 World Pkwy due to power outage from Ameren and a failed generator.   Maintenace is currently investigating the issue.

 

Update: 2:50pm – Ameren’s power has been restored.   The generator is still offline and the vendor has been contacted for repairs.

Posted: 11/15/19 2:36 pm
Last updated: 12/20/19 1:48 pm
Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Wired, Network-Wireless, Telephone Services


 Network Outage 7/17/19

Description

ITS networking is experiencing issues with some web traffic, we are currently working on the issue.

 

Update: 7/17/19 8:45am

Working with the vendor has resolved the issue

Posted: 7/17/19 7:40 am
Last updated: 7/17/19 8:46 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Internet Access


 Network Maintenance Sunday 6/9/19 CNS 2nd Floor & Bradford Wireless Access

Start Time: 6/9/19 7:00 am - End Time: 6/9/19 9:00 am

Description

ITS will be preforming maintenance on Sunday 6/9/19 beginning at 7am

  1. CNS 2nd floor users will be moved to new network equipment and will experience a brief outage
  2. Bradford will be unavailable for about 20 minutes, wireless access will be unavailable during this time.

Primary Contact: Bob Garrison

Posted: 6/5/19 6:11 am
Last updated: 8/17/19 1:23 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless


 UMSL Data Center power outage

Description

The UMSL data center unexpectedly lost power, and all campus-hosted data services are experiencing an interruption. ITS staff is working to restore services.

Update 3:56 pm 2/14/19 – The Technology Support Center telephones are not currently working.  If you would like to report a problem with a computing service or piece of computing equipment, please go to help.umsl.edu and put in a ticket.  Thank you.

Update 8:40 pm 2/14/19 – Many campus applications remain unavailable at this time. ITS expects replacement parts to be delivered on Friday morning, and will continue to work to restore services.

Posted: 2/14/19 10:54 am
Last updated: 3/12/19 3:08 pm


 Network Access Control Server (Bradford)

Start Time: 2/3/19 4:00 am - End Time: 2/3/19 12:00 pm

Description

ITS will be upgrading the Network Access Control server on Sunday 2/3/19.  TritonNet may be unavailable during this time.

 

2/4/19 — updates to server sucessful

 

 

Primary Contact: Bob Garrison

Posted: 1/30/19 4:16 am
Last updated: 2/4/19 9:19 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Wireless