Posts Categorized: Internet Access

 Power outage – ITE & Missouri Institute of Mental Health – November 15 2:15 PM –

Description

All network and telephone services are down at 4633 World Pkwy due to power outage from Ameren and a failed generator.   Maintenace is currently investigating the issue.

 

Update: 2:50pm – Ameren’s power has been restored.   The generator is still offline and the vendor has been contacted for repairs.

Posted: 11/15/19 2:36 pm
Last updated: 11/15/19 2:50 pm
Event type: Service Unavailable
Current status: Active
Service Internet Access, Network-Wired, Network-Wireless, Telephone Services


 Network Outage 7/17/19

Description

ITS networking is experiencing issues with some web traffic, we are currently working on the issue.

 

Update: 7/17/19 8:45am

Working with the vendor has resolved the issue

Posted: 7/17/19 7:40 am
Last updated: 7/17/19 8:46 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Internet Access


 Network Maintenance Sunday 6/9/19 CNS 2nd Floor & Bradford Wireless Access

Start Time: 6/9/19 7:00 am - End Time: 6/9/19 9:00 am

Description

ITS will be preforming maintenance on Sunday 6/9/19 beginning at 7am

  1. CNS 2nd floor users will be moved to new network equipment and will experience a brief outage
  2. Bradford will be unavailable for about 20 minutes, wireless access will be unavailable during this time.

Primary Contact: Bob Garrison

Posted: 6/5/19 6:11 am
Last updated: 8/17/19 1:23 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless


 UMSL Data Center power outage

Description

The UMSL data center unexpectedly lost power, and all campus-hosted data services are experiencing an interruption. ITS staff is working to restore services.

Update 3:56 pm 2/14/19 – The Technology Support Center telephones are not currently working.  If you would like to report a problem with a computing service or piece of computing equipment, please go to help.umsl.edu and put in a ticket.  Thank you.

Update 8:40 pm 2/14/19 – Many campus applications remain unavailable at this time. ITS expects replacement parts to be delivered on Friday morning, and will continue to work to restore services.

Posted: 2/14/19 10:54 am
Last updated: 3/12/19 3:08 pm


 Network Access Control Server (Bradford)

Start Time: 2/3/19 4:00 am - End Time: 2/3/19 12:00 pm

Description

ITS will be upgrading the Network Access Control server on Sunday 2/3/19.  TritonNet may be unavailable during this time.

 

2/4/19 — updates to server sucessful

 

 

Primary Contact: Bob Garrison

Posted: 1/30/19 4:16 am
Last updated: 2/4/19 9:19 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Wireless


 Villa Network Upgrade

Start Time: 12/20/18 1:00 pm - End Time: 12/20/18 3:00 pm

Description

Networking will be upgrading the network switch in the Villa residence hall area.  We will keep the current switch active while we set up the new switch.  Users may experience a brief outage while being moved to the new switch.

Primary Contact: Bob Garrison

Posted: 12/19/18 10:48 am
Last updated: 1/9/19 3:13 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless