Posts Categorized: Internet Access

 Remote Site Internet Outage (STLPR)

Description

ITS Networking is currently investigating reports of loss of Internet access at the Grand Center remote site.

 

 

Update:

04:59pm The issue has been resolved and Internet services have been restored.

Posted: 10/18/18 4:39 pm
Last updated: 10/18/18 5:08 pm
Event type: Service Unavailable
Current status: Resolved
Service Internet Access


 SSB Tower Network Equipment Upgrade 10/14/18

Start Time: 10/14/18 7:00 am - End Time: 10/14/18 12:00 pm

Description

Networking will be upgrading the equipment in the SSB Tower.  During this time there will be no network access including wired, wireless, and phone services.

Primary Contact: Josh Ballenot

Posted: 10/10/18 6:07 am
Last updated: 11/2/18 11:05 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-Wired, Network-Wireless, Telephone Services


 Oak Hall Network Maintenance 8/19/18

Start Time: 8/19/18 6:00 am - End Time: 8/19/18 6:30 am

Description

ITS will be preforming maintenance on the Oak Hall network equipment, specifically the Attic.  This work will require the equipment to restart.  Users will have limited network access during this time.

Primary Contact: Bob Garrison

Posted: 8/16/18 3:00 pm
Last updated: 8/22/18 12:10 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Wired, Network-Wireless


 Oak Hall Network Maintenance 8/12/18

Start Time: 8/12/18 7:00 am - End Time: 8/12/18 7:30 am

Description

ITS will be preforming maintenance on the Oak Hall network equipment, specifically 3rd, 4th, & 6th floors.  This work will require the equipment to restart.  Users will have limited network access during this time.

Primary Contact: Bob Garrison

Posted: 8/8/18 6:44 am
Last updated: 8/16/18 11:16 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless


 Oak Hall Network Upgrade

Start Time: 7/22/18 6:30 am - End Time: 7/18/18 11:56 am

Description

ITS will be upgrading the network equipment in Oak Hall on Sunday 7/22/18 beginning at 6:30am.  Users may experience brief outages, both wired and wireless, during this time.

Primary Contact: Bob Garrison

Posted: 7/18/18 9:39 am
Last updated: 8/22/18 12:10 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless


 Telepresence Unable to Connect to Remote Sites

Description

TelePresence is currently unable to connect to other sites. This issue should be fixed roughly in the next 20 minutes.

Posted: 7/17/18 11:03 am
Last updated: 8/28/18 10:18 pm
Event type: Service Unavailable
Current status: Resolved
Service Internet Access


 Scheduled Maintenance – MoreNet Internet link – Tuesday July 17 2018

Start Time: 7/17/18 4:00 am - End Time: 7/17/18 5:00 am

Description

MoreNet (our internet provider) will be working on one of our links out to the internet Tuesday from 9:00 am to 2:30 pm.  Networking will disable this link at 4:00 am to prevent disruption during the day.  Any outage should be brief as the network reroutes.   Networking will enable this link on Wednesday at 4:00 am.

Primary Contact: Steve Chapman x4063

Posted: 7/16/18 12:28 pm
Last updated: 8/28/18 10:18 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-VPN, Network-Wired, Network-Wireless


 Internet 2 Service – MOREnet – Maintenance 5/20/2018 12:01 am – 1:00 am –

Start Time: 5/20/18 12:01 am - End Time: 5/20/18 1:00 am

Description

Sites/Services Affected:

MOREnet members who need to access I2 or GPN resources during the upgrade.

 

Service Summary:

MOREnet engineers (Campus internet provider) will be adding an additional 10G of capacity into the GPN/I2 infrastructure. When completed, MOREnet will have an aggregated 20Gbps of connectivity into the GPN/I2 networks.

 

This outage will affect access to some internet sites from campus.

Primary Contact: Steve Chapman x4063

Posted: 5/16/18 3:00 pm
Last updated: 5/21/18 8:55 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access


 Maintenance on Internet Links

Start Time: 1/28/18 6:00 am - End Time: 1/28/18 7:00 am

Description

Will be performing fail over testing between our two Internet links. There may be a few short 5-10 minute periods where Internet access both to and from campus is down.

Testing should be complete by 7:00am.

Primary Contact: Don Lewis

Posted: 1/24/18 8:38 am
Last updated: 1/29/18 2:27 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access