Posts Categorized: Network-Wired

 Remote Site Network Outage – February 15 2:30 PM –

Description

UMSL remote sites (Lindell and East St. Louis Eye Center, Children Advocacy Center Kirkwood and West Pine, Computer Education & Training Center) are experiencing a network outage caused by ATT circuits.

 

They are currently investigating with no estimated time of repair.

 

3:05 update:
From our internet provider MOREnet:
We are currently investigating a large AT&T outage affecting circuits in the eastern part of the state. We have engaged AT&T and are currently troubleshooting.

3:06 update:
AT&T has confirmed a facility issue that they are troubleshooting and isolating

3:49

AT&T technician is now at the central office to continue isolation efforts.

18:13

AT&T technicians have identified an issue on a backhaul/DWDM device at a St Louis central office that is causing a mass outage on their network. No ETR at this time

 

19:16

AT&T has identified the fiber failure, and emergency locates are now in the process before repair begins. No ETR yet.

 

20:38

AT&T is still pending emergency locates to perform excavation to determine the extent of the damage. No ETR.

 

23:15

Locates are complete, and excavation is underway. Still no ETR.

 

01:22

Repair crews are pulling new cable now. Still no ETR.

 

7:00 The networks at all remote sites are back up and working now.

 

Posted: 2/15/24 2:43 pm
Last updated: 2/16/24 7:46 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Network Outage – Fiber maintenance to Regional Center for Education Work (RCEW) 2/8 – 9/2024 3:00 pm. –

Start Time: 2/8/24 8:00 am - End Time: 2/9/24 3:00 pm

Description

 

UMSL will be performing maintenance on the fiber link to RCEW.  During the maintenance, all networks, including the telephone, will be unacceptable, which will affect the campus network only.

Primary Contact: Steve Chapman X4063 chapmanst@umsystem.edu

Posted: 2/8/24 1:34 am
Last updated: 2/9/24 11:06 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Network Mantenance MSCGN switch reboot Sunday 5/7/23 6:30am

Start Time: 5/7/23 6:30 am - End Time: 5/7/23 7:00 am

Description

ITS will need to restart the network equipment in MSC Garage North for software maintenance, should take approximately thirty minutes.

 

Reboot fixed the issue.  BG  5/8/23

Primary Contact: Bob Garrison

Posted: 5/4/23 7:02 am
Last updated: 5/8/23 5:06 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-VPN, Network-Wired, Network-Wireless, Telephone Services


 Network Maintenance 5/3/20 Research First floor

Start Time: 5/3/23 6:00 pm - End Time: 5/3/23 6:30 am

Description

ITS will be reloading the 1st floor Research building switch due to software maintenance, should take approximately 15 minutes.

Primary Contact: Steve Anthoney

Posted: 5/3/23 6:10 am
Last updated: 5/3/23 6:19 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-VPN, Network-Wired, Network-Wireless, Telephone Services


 Research Building 3rd floor Network Outage

Description

The third floor data closet network equipment is down due to a water pipe break resulting in switch failure.  This will affect upper floors in Research as well.  Facilities is aware of the issue, no ETA for repairs.

 

2/27/23 11:30am

network equipment is back operational

Posted: 2/27/23 7:04 am
Last updated: 2/27/23 11:47 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Villa Residential Hall 11/13/2022 7am network upgrade

Start Time: 11/13/22 7:00 am - End Time: 11/13/22 9:00 am

Description

Networking will be upgrading equipment in Villa residential Hall on 11/13/2022. During this time internet and VOIP phone services may be interrupted.

Primary Contact: Joshua Ballenot 3145164116

Posted: 11/11/22 12:59 pm
Last updated: 11/13/22 8:28 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-Wired, Network-Wireless, Telephone Services