Intermittant Mitel service and Mitel Connect (softphone) outage

Description

We have recevied reports stating employees are unable to use their Mitel Connect software as a softphone.  We are working with our vendor to fix the issue.

 

Services have been restored

We are investigating an issue were Mitel Connect, our softphones, will not connect. You may see intermittant desk phone issues.

Posted: 7/17/24 11:11 am
Last updated: 7/17/24 4:27 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service General, Telephone Services