Description
At 9:55 AM we will reboot the Mitel server that handles softphones.
When the server is rebooted:
Description
We are seeing delays when checking voicemail, along with poor workgroup performance. Our support vendor has suggested we reboot the server. That will be done momentarily.
Description
We have rebooted a Mitel server to restore voicemail and softphone services to full functionality.
Description
UPDATE: 6:45 PM
Power was restored. All network access was restored.
UPDATE: 12:45
Still waiting. ETA 3:00 PM
UPDATE: 9:45 AM
Maintenance is waiting for equipment to arrive ETA 12:01 PM.
OUTAGE NOTICE:
All network access is currently unavailable due to a building power outage. No ETA is known at this time.
Description
A few of the phone appliances have failed, Telephone Services is working on rebooting to bring the phones that are out of services back up.
Description
March 6, 2025 – 10:59
Clark Hall experienced a brief power outage from 10:45 to 10:50, during which all network access was disrupted.
Description
FEBRUARY 24, 2025, 12:15 pm
Power has been restored to the facility and all network services have been verified by on-site contacts.
FEBRUARY 24, 2025, 10:45 am
It was determined that there is a power outage in the building. An electrician has been dispatched.
FEBRUARY 24, 2025, 10:30 am
The network team is investigating a network outage at CETC. All network and telephone services are affected.
Description
Networking is investigating the equipment failure at Woods Hall. The failure affects Telephones, Wired and Wireless networks.
Electricity in the building failed. Work has been done to fix it.
Description
A failure in one of the networking equipment pieces at Kathy Weinman Center cause a few phone and ethernet connection failures at the moment. Networking is working on replacing the failed equipment to fix the issue.
Primary Contact: Jin Lam
Description
UPDATE: December 16, 2024 11:30 am
The device was replaced, and the network was restored.
UPDATE: December 16, 2024 7:45 am
We have identified the failed device and will replace it soon.
UPDATE: December 16, 2024, 7:00 am
After gaining access to the building, we discovered that the network switch had failed. We are working on getting it replaced. At this moment, there is no estimated time of repair.
Decmeber 15, 2024, 10:00 am
The network team is investigating a network outage at CETC. All network and telephone services are affected.
