Posts Categorized: Telephone Services

 Upgrading Equipment in MSC 2nd Floor.

Start Time: 4/24/22 8:00 am - End Time: 4/24/22 12:00 pm

Description

Networking will be upgrading equipment on the 2nd floor of the Millennium Student Center. Internet and Telephones will not work in some parts of MSC until the upgrade is complete.

Primary Contact: Pollyana Appleton x6026

Posted: 4/22/22 9:18 am
Last updated: 4/25/22 12:03 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services


 MSC 2nd floor Network outage 3/27/22 6am

Start Time: 3/27/22 6:00 am - End Time: 3/27/22 12:00 pm

Description

ITS will be upgrading network hardware 3/27/22 for the second floor of MSC.  Users will have no network access including wired, wireless, and telephone service during this time.

Primary Contact: Bob Garrison

Posted: 3/23/22 5:39 am
Last updated: 3/23/22 5:39 am
Event type: Scheduled Maintenance
Current status: Active
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Network outage – Remote Sites – January 20 2022 – 12:08 AM – TBD

Description

We are experiencing a network outage with our internet provider (MOREnet) to our remote sites.   This includes Children’s Advocacy Center – West Pine and Kirkwood locations,  Computer Education & Training Center,  Lindell Eye Center, and East St. Louis Eye Center locations.    All network and phone services are unavailable at this time.

 

service was restored at 3:10 am.

Posted: 1/20/22 12:37 am
Last updated: 1/20/22 8:35 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services


 1/23/22 Network Maintenance MSC 3rd floor South & MSCGN

Start Time: 1/23/22 6:00 am - End Time: 1/23/22 9:00 am

Description

ITS will be upgrading network equipment in MSCGN (maintenance area) and on the 3rd floor South of MSC.  Users will have no network access during this outage.  This includes wired, wireless, and phone service.

Primary Contact: Bob Garrison

Posted: 1/19/22 6:31 am
Last updated: 2/23/22 8:58 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Networking Equipment failure on MSC 3rd floor.

Description

We had equipment failure on the 3rd floor of MSC. Some users might be experiencing no Network and Phone Services at the moment. We have technician currently working on issue.

Construction crew on the 3rd floor tripped circuit, power seems to have been restored for now.

Posted: 12/14/21 9:35 am
Last updated: 12/14/21 10:35 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Telephone Services