Posts Categorized: Telephone Services

 Network Equipment upgrade at Music Building 9/8/2019 7:00am

Start Time: 9/8/19 7:00 am - End Time: 9/8/19 12:00 pm

Description

Networking is going to be replacing a piece of equipment in the Music building Sunday. There will be no wired networking, wireless networking, or telephone services during this time.

Primary Contact: Joshua Ballenot x4116

Posted: 9/5/19 9:44 am
Last updated: 9/5/19 9:44 am
Event type: Scheduled Maintenance
Current status: Active
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Intermittent Telephone Service outage on campus

Description

Some of the telephones on campus are experiencing intermittent problems. ITS is aware and we are working to resolve the issue. The issue has been resolved.

Posted: 8/29/19 11:14 am
Last updated: 8/29/19 1:56 pm
Event type: Service Unavailable
Current status: Resolved
Service Telephone Services

 Bellerive Hall network outage 8/7/2019 6:00am

Start Time: 8/7/19 6:00 am - End Time: 8/7/19 7:00 am

Description

Networking is going to be replacing equipment in Bellerive Hall wednesday morning at 6am and will be done around 7am. During this time wired, wireless, and telephone will be unavailable.

Primary Contact: Joshua Ballenot x4116

Posted: 8/5/19 8:10 pm
Last updated: 8/17/19 1:27 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Remote Site Outage – Maintenance – Saturday June 8 12:00 – 6:00 am

Start Time: 6/8/19 12:00 am - End Time: 6/8/19 6:00 am

Description

UMSL’s  internet provider (MOREnet) will be upgrading network equipment in the Saint Louis Hub facility to improve performance.   All internet traffic from the following remote sites will be affected.  The following sites are Grand Center (KWMU),  Kathy Weinman Center in Kirkwood,  Children Advocacy center downtown, Optometry center downtown and East St. Louis, Innovative Technology Enterprise (ITE) and Missouri Institute of Mental Health (MIMH).    Estimated duration is 2 hours.

Primary Contact: Steve Chapman

Posted: 6/7/19 4:23 pm
Last updated: 6/8/19 2:58 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 ShoreTel/Mitel server maintenance

Start Time: 5/31/19 8:00 pm - End Time: 6/1/19 12:01 am

Description

ITS will perform maintenance on the campus ShoreTel server, which supports the campus phone system.  The Mitel Connect client will be unavailable during this time, and access to voicemail may be delayed.  Incoming and outgoing telephone calls will not be affected.

Primary Contact: Philip Reiss

Posted: 5/31/19 11:42 am
Last updated: 6/1/19 12:32 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Telephone Services

 Research building Third and Fourth floor Network Upgrade 5/26 7am

Start Time: 5/26/19 7:00 am - End Time: 5/26/19 12:00 pm

Description

Networking is going to be upgrading equipment on the third floor of the Research building on 5/26/2019. During this time wireless, wired, and telephone service will be unavailable on the third floor and fourth floor of the Research building.

Primary Contact: Joshua Ballenot x4116

Posted: 5/22/19 2:50 pm
Last updated: 5/28/19 9:54 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services