UM network outage affecting UMSL services
Description
Last updated: 11/23/20 2:28 pm
Current status: Resolved
Service Applications/Web Apps, eMail-Fac/Staff, MyView
Description
Description
Resolved at 1:46pm
UM System is investigating sporadic login issues affecting MyView and the other Campus Solutions environments.
Description
UMSystem personnel will be updating the behind-the-scenes software that powers MyView. These changes will help move us to the most current version of MyView.
MyView will be unavailable beginning 5 p.m. on Friday, March 22, while the software is being updated and will be available for use by 8 a.m. on Tuesday, March 26.
During the maintenance, web applications hosted on apps.umsl.edu as well as mygateway.umsl.edu will be unavailable.
Your experience in MyView should be unchanged after the update is complete. Other applications, such as Canvas, will remain accessible during the update process.
For questions, please reach out to the Technology Support Center at 314.516.6034 or helpdesk@umsl.edu
Primary Contact: helpdesk@umsl.edu
Description
3/11/2019 10:00am – 3/12/2019 4:00pm: PeopleSoft admins are working on fixing an error message that is preventing instructors from using the automated grade pull in MyView to fetch grades from Canvas for Mid-Term grades. Current work around is to manually input the grades in MyView. There is no estimate of time to fix, but I will update this post when we know.
3/13/2019 9:00am Resolved: PeopleSoft admins were able to fix the issue late yesterday. Testing this morning confirms it is now working.
Description
The Columbia Networking team will be replacing their firewalls during the outage. Access to numerous applications will be affected by this outage including PeopleSoft, Email, Canvas and MyView.
Primary Contact: Ken Voss
Description
UM’s Division of Information Technology is reporting network issues, which may affect access to hosted services such as faculty/staff email, MyGateway, MyView, etc. Technicians are investigating the problem.