Posts Categorized: Network-Access

 VPN Service – Outage

Description

ITS has investigated an issue affecting VPN service.  This service is now restored.

 

Services Affected:

VPN service into UMSL network from off-campus and TritonNet.

Posted: 9/20/18 5:00 pm
Last updated: 9/20/18 5:00 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Oak Hall Network Maintenance 8/12/18

Start Time: 8/12/18 7:00 am - End Time: 8/12/18 7:30 am

Description

ITS will be preforming maintenance on the Oak Hall network equipment, specifically 3rd, 4th, & 6th floors.  This work will require the equipment to restart.  Users will have limited network access during this time.

Primary Contact: Bob Garrison

Posted: 8/8/18 6:44 am
Last updated: 8/16/18 11:16 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless


 Oak Hall Network Upgrade

Start Time: 7/22/18 6:30 am - End Time: 7/18/18 11:56 am

Description

ITS will be upgrading the network equipment in Oak Hall on Sunday 7/22/18 beginning at 6:30am.  Users may experience brief outages, both wired and wireless, during this time.

Primary Contact: Bob Garrison

Posted: 7/18/18 9:39 am
Last updated: 8/22/18 12:10 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless


 Scheduled Maintenance – Grand Center Internet Link

Start Time: 7/15/18 6:00 am - End Time: 7/15/18 12:00 pm

Description

Sunday morning the connection providing Internet to Grand Center will be upgraded.  A brief outage will occur while the physical connection is moved from copper to fiber.  This outage is expected to be less than 5 minutes, but could be longer if unforeseen issues arise.

 

Services Affected:  Wired, wireless Internet and IP Telephone service at Grand Center

 

 

Notes:  Link was successfully upgraded at 7:00am 7/15/2018

Primary Contact: Steve Anthoney

Posted: 7/13/18 3:55 pm
Last updated: 7/16/18 9:04 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access


 Network Outage – Mansion Hills Apartments

Description

ITS is working to resolve the loss of Internet connectivity at Mansion Hills.

 

Services Affected:

Wired and wireless Internet access, IP telephones.

 

 

 

Update:

Service restored as of 3:04pm

Posted: 7/1/18 1:32 pm
Last updated: 7/1/18 3:45 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Network Outage – Mansion Hills Apartments

Description

ITS is working to resolve the loss of Internet connectivity at Mansion Hills.

 

Services Affected:

Wired and wireless Internet access, IP telephones.

 

Service has been restored as of 4:57pm Friday, 6/29/2018

Posted: 6/29/18 6:27 am
Last updated: 6/29/18 5:07 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Maintenance on MSC Garage North Switch

Start Time: 4/8/18 8:00 am - End Time: 4/8/18 10:00 am

Description

Networking will be doing some maintenance on the switch in order to expand the network. Phones, Network wired and wireless access will be down during maintenance.

Primary Contact: Pollyana Appleton x6026

Posted: 4/6/18 1:54 pm
Last updated: 4/6/18 1:54 pm
Event type: Scheduled Maintenance
Current status: Active
Service Network-Access


 Failover Datacenter firewall

Description

Need to failover the datacenter firewall from one datacenter to the other on Wednesday Morning so that other maintenance can take place over the weekend. There is no expected outage, but there is always the fringe possibility of something happening. Should be no user impact.

Posted: 4/3/18 6:26 pm
Last updated: 4/4/18 7:36 am
Event type: Informational
Current status: Resolved
Service Network-Access


 Oak Hall Network Outage

Description

The north wing of Oak Residence Hall is currently without network access.  We are actively working to resolve the issue.  Wired network, Wireless network and campus-owned IP telephones are affected.

Networking has been restored to Oak Residence Hall North wing.

Posted: 3/20/18 2:58 pm
Last updated: 3/20/18 3:43 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access