Posts Categorized: Network-Access

 Network Outage – East St. Louis Eye Center – August 8, 2026 – 7 am

Description

Update – 12:30 PM –

The network has been restored.

 

 

Update – 10:00 AM –

MOREnet has reported a suspected fiber cut as the likely cause of the current service disruption.

Their repair teams are investigating and assessing the damage.

An estimated time to repair (ETR) has not yet been provided.

We will share additional information as soon as it is available.

 

Network Outage – East St. Louis Eye Center – 7:00 AM

The Network Team is currently investigating a network outage at the East St. Louis Eye Center. At this time, the site has no network connectivity, including wired and wireless services, as well as telephone connectivity.

The team is actively troubleshooting to determine the root cause and restore services as quickly as possible. Additional updates will be provided as more information becomes available.

Impacted Services:

  • Network connectivity
  • Wireless access
  • Telephone services

Location: East St. Louis Eye Center

Status: Under Investigation

Posted: 8/4/26 8:48 am
Last updated: 8/4/26 4:20 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless

 Scheduled UMSL Firewall Maintenance

Start Time: 7/10/26 5:30 pm - End Time: 7/10/26 9:30 pm

Description

This evening we will be performing scheduled maintenance on our campus managed firewalls.

Although we do not anticipate any user impacting network outage during this time, it is always possible.

If you have questions please feel free to email Mark Monroe at monroem@umsl.edu

Primary Contact: Mark Monroe

Posted: 7/10/26 9:47 am
Last updated: 7/30/26 8:56 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access

 ISE server maintenance, 6/26/26, 10pm

Start Time: 6/26/26 10:00 pm - End Time: 6/27/26 12:00 am

Description

Update – 10pm

All systems have been re-synced and are operating normally.

UMSL Networking will be re-syncing and restarting our Identity Services cluster to address issues with guest wireless issues.  No user impact is expected, but new devices connecting to the UMSL network may experience delays during portions of the maintenance.

Primary Contact: Steve Anthoney

Posted: 6/26/26 9:49 pm
Last updated: 6/28/26 11:48 am
Event type: Unscheduled Maintenance
Current status: Resolved
Service Network-Access

 Maintenance – Cisco Identity Services Engine (ISE) Patching – 6/18/2026 10 PM

Start Time: 6/18/26 10:00 pm - End Time: 6/18/26 12:05 am

Description

Network Services will apply a software patch to the Cisco Identity Services Engine (ISE) to address a known memory leak.

Expected Impact:
No disruption to campus network access is anticipated during this maintenance. However, ISE is a critical authentication and authorization platform that controls access to network resources, including wireless connectivity, internet access, and other network services. While no outage is expected, there is a small risk that authentication services could be temporarily affected during the maintenance window.

Affected Services:

  • Wireless Network Authentication
  • Wired Network Authentication (802.1X/MAB)
  • Guest Network Access
  • Network Resource Authorization
  • Internet Access Authentication Services

Primary Contact: Steve Chapman X4063 chapmanst@umsystem.edu

Posted: 6/18/26 11:49 am
Last updated: 6/19/26 12:12 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless

 Campus VPN Authentication Issues – 6/15/2026

Description

Update – 6/15/26 2:40pm

VPN Services have been restored, and network engineers will continue to monitor services

 

UMSL Networking is investigating an authentication issue affecting the Campus VPN.

Remote access to campus resources via VPN and new authentication to TritonNetGuest may be affected.

Posted: 6/15/26 10:25 am
Last updated: 6/15/26 3:46 pm
Event type: Informational
Current status: Resolved
Service Network-Access

 Mark Twain / RCEW network outage, 03/16/26 3:19pm

Description

Update 6:05pm

All network services in Mark Twain and RCEW have been restored

UPDATE 5:00 PM

The outage has been connected to a power failure affecting multiple buildings, including RCEW and Mark Twain. The estimated time to restore service is currently unknown.

 

 

Networking is investigating a network outage at Mark Twain.  all wired, wireless Internet and phones are affected.

 

 

Posted: 3/16/26 3:20 pm
Last updated: 3/16/26 6:14 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access

 The Network is Down at the West County/Flushing Meadows location – Resolved

Description

The issue with the network at the West County/Flushing Meadows location has been resolved.

……………………………………………………………………………………………………………………………………….

The network at our West County/Flushing Meadows location is currently down. This affects all computer networking and telephone service in that location.

Please Visit Status.umsl.edu for future updates on this issue.

Posted: 1/19/26 8:19 pm
Last updated: 1/23/26 10:19 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Stadler Hall Network Outage, 11/13/2025

Description

UPDATE – 11/13/2025, 8:25am

Power has been restored to affected network equipment.  Operations are restored

 

Networking is investigating a network outage in Stadler Hall that may be power related.  wired and wireless Internet as well as telephones are currently unavailable.

Posted: 11/13/25 7:56 am
Last updated: 11/13/25 8:26 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access

 Flushing Meadows/West County Location Network Outage

Description

We are currently experiencing a network issue at our Flushing Meadows/West County location affecting services. Networking technicians are current investigating the situation.

 

Network technicians identified the issues and have repaired the switch at this location. The network is now functioning as expected

Posted: 10/20/25 7:41 am
Last updated: 10/20/25 9:00 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access

 CNS Network Upgrade

Start Time: 7/20/25 8:00 am - End Time: 7/20/25 12:00 pm

Description

Update – 7/20/2025, 11am

Upgrade complete.  All users have been migrated to new hardware.

 

Networking will be upgrading the network equipment in the CNS building.  Users will experience intermittent interruptions to wired and wireless Internet and telephones during the maintenance window.

Primary Contact: Steve Anthoney

Posted: 7/17/25 10:50 am
Last updated: 7/21/25 8:13 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access