Posts Categorized: Network-Access

 UMSL Data Center power outage

Description

The UMSL data center unexpectedly lost power, and all campus-hosted data services are experiencing an interruption. ITS staff is working to restore services.

Update 3:56 pm 2/14/19 – The Technology Support Center telephones are not currently working.  If you would like to report a problem with a computing service or piece of computing equipment, please go to help.umsl.edu and put in a ticket.  Thank you.

Update 8:40 pm 2/14/19 – Many campus applications remain unavailable at this time. ITS expects replacement parts to be delivered on Friday morning, and will continue to work to restore services.

Posted: 2/14/19 10:54 am
Last updated: 3/12/19 3:08 pm


 Villa Network Upgrade

Start Time: 12/20/18 1:00 pm - End Time: 12/20/18 3:00 pm

Description

Networking will be upgrading the network switch in the Villa residence hall area.  We will keep the current switch active while we set up the new switch.  Users may experience a brief outage while being moved to the new switch.

Primary Contact: Bob Garrison

Posted: 12/19/18 10:48 am
Last updated: 1/9/19 3:13 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless


 Network equipment upgrade in Marillac Hall

Start Time: 10/28/18 7:00 am - End Time: 10/28/18 12:00 pm

Description

Networking will be replacing equipment in Marillac Hall this Sunday. There will be no Network access (wired or wireless) or telephone service until the upgrade is complete.

Primary Contact: Pollyana Appleton x6026

Posted: 10/24/18 2:42 pm
Last updated: 11/2/18 9:36 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Telephone Services


 VPN Service Outage

Description

The UMSL VPN experienced an outage at approximately 5:30pm.  Service has currently been restored.  We are working with the vendor to determine the cause.

 

10/22/18–  the VPN became unresponsive and had to be restarted.

11/1/18 — VPN has been restarted, we are working on upgrading this equipment.

 

 

Posted: 10/10/18 6:42 pm
Last updated: 11/2/18 9:31 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 SSB Tower Network Equipment Upgrade 10/14/18

Start Time: 10/14/18 7:00 am - End Time: 10/14/18 12:00 pm

Description

Networking will be upgrading the equipment in the SSB Tower.  During this time there will be no network access including wired, wireless, and phone services.

Primary Contact: Josh Ballenot

Posted: 10/10/18 6:07 am
Last updated: 11/2/18 11:05 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-File Shares, Network-Wired, Network-Wireless, Telephone Services


 VPN Service Outage

Description

ITS is currently investigating a VPN service outage.

 

Services affected:

VPN service

 

Update 9/30/2018 1:24pm:

VPN service was restored at 12:56pm

Posted: 9/30/18 11:57 am
Last updated: 9/30/18 1:24 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Partial Network Outage in Research Building

Description

One of the switches in Research Building is having problems, Networking is on site trying to resolve the issue.

 

 

Updated 9/28/2018 @5:03pm:

The hardware failure that caused network and IP Telephone outages to portions of the third and fourth floors of Research Building has been replaced.  Network Services are now restored.  If there are any outstanding network outages, please notify the Technology Support Center.

Posted: 9/28/18 9:43 am
Last updated: 9/28/18 5:05 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services


 VPN Service – Outage

Description

ITS has investigated an issue affecting VPN service.  This service is now restored.

 

Services Affected:

VPN service into UMSL network from off-campus and TritonNet.

Posted: 9/20/18 5:00 pm
Last updated: 9/20/18 5:00 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Oak Hall Network Maintenance 8/12/18

Start Time: 8/12/18 7:00 am - End Time: 8/12/18 7:30 am

Description

ITS will be preforming maintenance on the Oak Hall network equipment, specifically 3rd, 4th, & 6th floors.  This work will require the equipment to restart.  Users will have limited network access during this time.

Primary Contact: Bob Garrison

Posted: 8/8/18 6:44 am
Last updated: 8/16/18 11:16 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless


 Oak Hall Network Upgrade

Start Time: 7/22/18 6:30 am - End Time: 7/18/18 11:56 am

Description

ITS will be upgrading the network equipment in Oak Hall on Sunday 7/22/18 beginning at 6:30am.  Users may experience brief outages, both wired and wireless, during this time.

Primary Contact: Bob Garrison

Posted: 7/18/18 9:39 am
Last updated: 8/22/18 12:10 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless