Posts Categorized: Network-Access

 Network Outage – Education Administration Building (EAB)

Start Time: 10/11/17 6:00 am - End Time: 10/11/17 6:15 am

Description

A fiber optic connection supporting the EAB network needs to be moved. Doing so could create a very short  network outage for wired and wireless networks within EAB.  This outage could also affect wireless access with the Technology Learning Center.

Primary Contact: Don Lewis

Posted: 10/10/17 2:44 pm
Last updated: 10/11/17 6:23 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access


 Network Service Restoration – Woods Hall

Description

Networking services in Woods Hall failed to restore cleanly following this morning’s scheduled power maintenance.  All wired, wireless and phone services are now restored.

Posted: 10/8/17 7:10 am
Last updated: 10/8/17 7:10 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Network Upgrade Bellerive Hall – 10-8-17

Start Time: 10/8/17 6:00 am - End Time: 10/8/17 12:00 pm

Description

Networking will be upgrading network equipment in Bellerive Hall. Wired and wireless Internet and phones will be unavailable during the maintenance. The maintenance is expected to take 2 hours or less.

Network upgrade failed due to unresolved errors.  Maintenance will be rescheduled once resolved.

Primary Contact: Steve Anthoney

Posted: 10/6/17 12:08 pm
Last updated: 10/8/17 10:25 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access


 Network Outage – Remote Sites

Start Time: 9/21/17 12:00 am - End Time: 9/21/17 5:00 am

Description

MOREnet, the campus ISP, will be upgrading software Thursday morning between 12:001am and 5:00am.  Sometime during this window UMSL remote sites may experience a short  network outage.  This outage may be up to 10 minutes.  Sites affected by this are Grand Center, CETC, CAC West Pine, CAC Kirkwood, ITE, the Optometry clinic on Lindell  and the Optometry clinic in East St. Louis.

Due to the number of sites within the MOREnet network that need to be upgraded this work may carry over to the same window on Friday, 9/22.

Primary Contact: Don Lewis

Posted: 9/20/17 9:22 am
Last updated: 9/29/17 4:59 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access


 MOREnet Maintenance – UMSL Remote Sites

Start Time: 9/14/17 12:00 am - End Time: 9/14/17 5:00 am

Description

MOREnet, the campus ISP, will be upgrading software Thursday morning between 12:001am and 5:00am.  Sometime during this window UMSL remote sites will have an approximate 10 minute network outage.  Sites affected by this are Grand Center, CETC, CAC West Pine, CAC Kirkwood, ITE, the Optometry clinic on Lindell  and the Optometry clinic in East St. Louis.

Due to the number of sites within the MOREnet network that need to be upgraded this work may carry over to the same window on Friday, 9/15.

 

*** TO BE  RESCHEDULED

Primary Contact: lewisd

Posted: 9/13/17 5:18 am
Last updated: 9/14/17 12:05 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access


 Core Hardware Replacement

Start Time: 9/10/17 6:00 am - End Time: 9/10/17 12:00 pm

Description

On Sunday, 9/10, Networking Support will be replacing core networking hardware in Express Scripts Hall.  Most buildings on campus should not experience any outages during this work.

There are some buildings that will be have no network access during this work. Included in this list are the Mathematics Technology Learning Center, Technology Learning Center, and the Education Administration Building

VPN services will also be unavailable during this time

 

Primary Contact: Don Lewis

Posted: 9/6/17 9:28 am
Last updated: 9/10/17 7:45 am
Event type: Unscheduled Maintenance
Current status: Resolved
Service Network-Access


 Network Maintenance – Core Hardware

Start Time: 8/23/17 4:00 am - End Time: 8/23/17 4:07 am

Description

At 4:00am this morning network access was migrated to redundant hardware. Users may have noticed a short (seconds to a few minutes) of service interruption during the process.

Primary Contact: Don Lewis

Posted: 8/23/17 5:33 am
Last updated: 8/23/17 5:33 am
Event type: Unscheduled Maintenance
Current status: Resolved
Service Network-Access


 Network Maintenance – 8/16

Start Time: 8/16/17 5:30 am - End Time: 8/16/17 6:00 am

Description

On Wednesday, 8/16, Network Support will be replacing a failing module in our core networking hardware.  Wireless users may experience a short 1-2 minute outage during this work.

Primary Contact: Don Lewis

Posted: 8/14/17 1:29 pm
Last updated: 9/29/17 5:02 am
Event type: Unscheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wireless


 Network Maintenance 8/13

Start Time: 8/13/17 6:00 am - End Time: 8/13/17 9:00 am

Description

This Sunday Network Support needs to reset a networking module in our core infrastructure.  This is needed to remedy a networking issue that could cause access issues on campus. We are not expecting any extended downtime with this and any impact should be minimal (a few minutes)l and limited to a small number of campus buildings.

Primary Contact: Don Lewis

Posted: 8/9/17 2:18 pm
Last updated: 9/29/17 5:00 am
Event type: Unscheduled Maintenance
Current status: Resolved
Service Network-Access


 AB Hall

Start Time: 8/2/17 2:30 pm - End Time: 8/2/17 2:40 pm

Description

The construction contractors were doing electrical testing in AB Hall, this cause the network equipment to reboot.  Service should be restored.

Primary Contact: Bob Garrison

Posted: 8/2/17 2:56 pm
Last updated: 8/2/17 2:56 pm
Event type: Scheduled Maintenance
Current status: Active
Service Network-Access