Posts Categorized: Network-Access

 Fine Art Building Power Outage, 06/12/2024

Description

At 9:10pm Ameren confirmed that Fine Arts Building and neighboring residences are currently without power.  Wired and wireless Internet and Telephones within the Fine Arts building and Baseball field are currently out of service.  Crews have been dispatched and updates will be posted as they are received.

Posted: 6/12/24 9:18 pm
Last updated: 6/12/24 9:23 pm
Event type: Service Unavailable
Current status: Active
Service Network-Access


 Fine Arts Building – Power Issues 05/23/2024

Description

Ameren crews are working to restore power to the Fine Arts Building.  Currently there is no wired or wireless Internet or telephones in the building.

 

Power is restored and all network systems are online – 05/23/2024, 8:41am

Posted: 5/23/24 5:59 am
Last updated: 5/23/24 8:41 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 UMSL Campus Network Planned Firewall Maintenance – No Outages Expected

Start Time: 2/18/24 7:00 am - End Time: 2/18/24 10:00 am

Description

Necessary security and technology updates are being applied to the campus firewalls today. Although we do not expect any outages, users may notice small interruptions to services during this time.

Primary Contact: Mark Monroe

Posted: 2/18/24 6:51 am
Last updated: 2/19/24 9:25 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access


 Remote Site Network Outage – February 15 2:30 PM –

Description

UMSL remote sites (Lindell and East St. Louis Eye Center, Children Advocacy Center Kirkwood and West Pine, Computer Education & Training Center) are experiencing a network outage caused by ATT circuits.

 

They are currently investigating with no estimated time of repair.

 

3:05 update:
From our internet provider MOREnet:
We are currently investigating a large AT&T outage affecting circuits in the eastern part of the state. We have engaged AT&T and are currently troubleshooting.

3:06 update:
AT&T has confirmed a facility issue that they are troubleshooting and isolating

3:49

AT&T technician is now at the central office to continue isolation efforts.

18:13

AT&T technicians have identified an issue on a backhaul/DWDM device at a St Louis central office that is causing a mass outage on their network. No ETR at this time

 

19:16

AT&T has identified the fiber failure, and emergency locates are now in the process before repair begins. No ETR yet.

 

20:38

AT&T is still pending emergency locates to perform excavation to determine the extent of the damage. No ETR.

 

23:15

Locates are complete, and excavation is underway. Still no ETR.

 

01:22

Repair crews are pulling new cable now. Still no ETR.

 

7:00 The networks at all remote sites are back up and working now.

 

Posted: 2/15/24 2:43 pm
Last updated: 2/16/24 7:46 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Network Outage – Fiber maintenance to Regional Center for Education Work (RCEW) 2/8 – 9/2024 3:00 pm. –

Start Time: 2/8/24 8:00 am - End Time: 2/9/24 3:00 pm

Description

 

UMSL will be performing maintenance on the fiber link to RCEW.  During the maintenance, all networks, including the telephone, will be unacceptable, which will affect the campus network only.

Primary Contact: Steve Chapman X4063 chapmanst@umsystem.edu

Posted: 2/8/24 1:34 am
Last updated: 2/9/24 11:06 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services


 Network Outage – AAB, 01/18/24

Description

UMSL Networking is investigating network issues at the Arts Administration Building.  Currently the building has no wired, wireless or IP telephone services.

 

 

Construction-related issues caused an extended power potage to network equipment.  services have been restored

Posted: 1/18/24 11:38 am
Last updated: 1/18/24 12:16 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access


 Server Upgrades – Fri Jun 23 5:30pm-11:59pm

Start Time: 6/23/23 5:30 pm - End Time: 6/23/23 11:59 pm

Description

ITS system administrators will restart TritonApps servers in order to complete scheduled software updates.  Please ensure that any work is saved prior to 5:30pm.

Additionally, ITS system administrators will upgrade servers providing campus DNS and DHCP networking services. Servers will be upgraded one at a time, so no impact is expected.

Primary Contact: Mike Toohey

Posted: 6/21/23 2:41 pm
Last updated: 6/28/23 11:11 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-Access