Posts Categorized: Zoom Conferencing

 Zoom

Description

Update:

This service is fully operational

 

Zoom Cloud Recording processing times are currently delayed due to excessive demand. Zoom engineering team is actively working to resolve this issue.

Customers having issues with phone dial-in are encouraged to try using the “Computer Audio” option.

Posted: 3/17/20 5:47 pm
Last updated: 3/23/20 8:12 am
Event type: Informational
Current status: Resolved
Service Zoom Conferencing


 Zoom Connection Error : java.net.UnknownHostException: https

Description

Zoom is currently producing a  launching error for attendees:

java.net.UnknownHostException: https

Working with vendor to reslove the problem.    

As of 4:00 PM, 4/2/2018  Vendor is now working with application engineers on this problem with participants receiving error and no entry to Zoom session which still occuring.
AS 10:00 AM, 4/3/2018  Vendor is still working on problem. We do have a alternative for the faculty that do need to conduct a  Zoom session to Manually create a Zoom Meeting using the steps below
1. In a open browser Sigh In to your Zoom account at https://umslcanvas.zoom.us
2. Click on  MyMeetings  
3. Click on  Schedule a Meeting 
4. Name your Meeting  and click on Save
5. The next window will give you notification options,  Go to the header titled: Invite Attendees, this field area has a meeting URL that you can copy and post in a class email to all students or in course Module in Canvas has a URL link.
Understand Students may sign in to the sessions with the name they entered and joined the session with.   


Posted: 4/2/18 1:14 pm
Last updated: 6/26/18 10:51 am
Event type: Service Unavailable
Current status: Resolved
Service Zoom Conferencing