The UMSystem Shibboleth servers, which are used to authenticate users to Canvas, Zoom, Kaltura and other UMSL web applications, are experiencing degraded service. Closing your browser and reopening it may allow you to successfully log in.
To remain up-to-date on this issue, return to this page. You can also view status updates of the central servers at https://status.missouri.edu/.
8/30/2017 4:20pm: Corrective actions were taken and technicians continue to monitor performance. If you continue to experience issues logging in, please contact the UMSL technology support center.
Posted: 8/30/17 10:23 am Last updated: 8/31/17 7:11 am
Some Instructor and Student enrollments were affected by routine changes to the Canvas load script. This has caused courses for some instructors and students to disappear from their Course Dashboard. The issue has been fixed and the enrollment script is being re-run. A restoration notice will be sent out once the script run is complete.
Posted: 8/14/17 6:52 pm Last updated: 8/14/17 9:08 pm
Event type: Intermittent or Slow Service Current status: Resolved ServiceCanvas
Feb 28, 2017, noon to 4pm: Due to the Amazon hosting outage, all of Canvas and some of the third-party services within MyGateway were unavailable for about 4 hours. Amazon started to stabilize at 4pm but some services in Canvas, like uploading assignments and sending of notifications were slow or intermittent until about 8pm. Some of the third-party services affected in MyGateway included Learning Objects wikis/blogs and most of the textbook publishers’ sites. All services should be fully functional at this time.
Posted: 3/1/17 8:40 am Last updated: 3/1/17 8:40 am
Event type: Service Unavailable Current status: Resolved ServiceCanvas, MyGateway
Over the weekend a data load issue caused problems with Canvas courses that are combined with other courses. The data issue caused these courses to combine with incorrect courses. This issue has been fixed, and all course combos in Canvas should be working again.
Posted: 2/27/17 9:57 am Last updated: 2/27/17 9:57 am
Event type: Informational Current status: Resolved ServiceCanvas