Server Patching – Fri Aug 30 5:30pm – 9:30pm

Start Time: 8/30/24 5:30 pm - End Time: 8/30/24 9:30 pm

Description

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

• Print and fax services
• TritonApps sessions
• SharePoint sites (with umsl.edu and umsystem.edu addresses)
• Remote Desktop Gateway

Primary Contact: Mike Toohey

Posted: 8/29/24 12:23 pm
Last updated: 9/3/24 12:37 pm

Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

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 East St. Louis Optometry Network Issue Resolved

Description

UMSL Networking has resolved the Networking issues in the East St. Louis Optometry Office, The network is now functioning as expected.

 

Thank you,

 

UMSL networking is seeing the East STL Optometry router down.  Have contacted out ISP to check the ATT circuit.  Have not verified power at the site yet.

Posted: 8/27/24 5:25 am
Last updated: 8/27/24 8:23 am

Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services

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 Grand Center down

Description

UMSL Networking is seeing Grand Center as offline.  We have contacted our ISP, they are investigating.

 

Steve Anthoney replace the failed router yesterday

Posted: 8/26/24 11:27 am
Last updated: 8/27/24 5:21 am

Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Wired, Network-Wireless, Telephone Services

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 SharePoint sites with Locker URLs temporarily unavailable

Start Time: 8/2/24 6:00 pm - End Time: 8/2/24 7:00 pm

Description

SharePoint sites with a “locker” URL will be temporarily unavailable due to necessary hardware maintenance.

Primary Contact: Mike Toohey

Posted: 8/2/24 5:51 pm
Last updated: 8/2/24 9:26 pm

Event type: Scheduled Maintenance
Current status: Resolved
Service Sharepoint

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 Help.umsl.edu – Cherwell

Description

Update: 9:06pm Maintenance by Cherwell is complete and help.umsl.edu is available.

 

Cherwell the system that provides help.umsl.edu will go through emergency maintenance Friday 8/2 between 2p-8p.

During this time, you may experience intermittent issues getting to help.umsl.edu.  Please use phone 314-516-6034, or in person, 190 MSC. to get assistance if you encounter issues accessing the site.

 

Posted: 8/1/24 9:19 am
Last updated: 8/2/24 9:07 pm

Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps

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