Posts Categorized: Printing

 Windows Patching and Oracle Database Maintenance

Start Time: 11/22/19 5:30 pm - End Time: 11/22/19 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers, and database administrators will perform Oracle maintenance.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites

Database administrators will perform Oracle maintenance in preparation for upcoming upgrades.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey / Caleb Evans

Posted: 11/20/19 8:33 am
Last updated: 11/20/19 8:33 am
Event type: Scheduled Maintenance
Current status: Active
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint


 Windows Server Patching

Start Time: 10/25/19 5:30 pm - End Time: 10/25/19 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites

Primary Contact: Mike Toohey

Posted: 10/25/19 10:07 am
Last updated: 11/20/19 8:24 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint


 Windows and Linux Server Patching

Start Time: 9/27/19 5:30 pm - End Time: 9/27/19 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases

Primary Contact: Mike Toohey

Posted: 9/26/19 9:36 am
Last updated: 10/25/19 10:04 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites


 TritonPrint (Print to Email) Maintenance

Start Time: 8/2/19 5:30 pm - End Time: 8/2/19 8:00 pm

Description

The TritonPrint service allows users to print documents attached to an email addressed to tritonprint@umsl.edu.  This service will be unavailable for scheduled system maintenance.  Other forms of printing on campus will not be affected.

Primary Contact: batem@umsl.edu

Posted: 8/1/19 1:05 pm
Last updated: 8/29/19 11:22 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Printing


 MobilePrint (Print via email) unavailable

Description

The UMSL TritonPrint service is currently experiencing problems and will be unavailable until further notice.  This is the service where users can send an email to tritonprint@umsl.edu and the email attachments can be printed using UMSL printers.

UMSL Information Technology Services is working on the issue and will update when services are restored.

Update: The issue is now resolved.  Please report any further issues with TritonPrint to the Technology Support Center.

Posted: 7/29/19 10:42 am
Last updated: 7/30/19 5:38 pm
Event type: Service Unavailable
Current status: Resolved
Service Printing


 Windows and Oracle Server Patching

Start Time: 7/26/19 5:30 pm - End Time: 7/26/19 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers and Oracle databases.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites

Additionally, web applications on apps.umsl.edu, fusion.umsl.edu, and coe.umsl.edu will be unavailable for the duration of the maintenance period.

PeopleSoft applications, including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey / Caleb Evans

Posted: 7/25/19 11:02 am
Last updated: 8/17/19 1:26 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint


 Windows and Linux Server Patching

Start Time: 6/28/19 5:30 pm - End Time: 6/28/19 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases

Primary Contact: Mike Toohey

Posted: 6/27/19 7:35 am
Last updated: 7/5/19 8:20 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites


 Secure Print Queue printing

Description

There is an issue affecting printing to the Secure Print Queue.  This is where users print to the Secure Print Queue printer, which allows them to release the job at any ID Card access printer on campus.  ITS is working on the issue and will update when services are restored.

Update:  The issue affecting Secure Print Queue printing is now resolved.  Users experiencing issues when attempting to release print jobs in the Secure Queue should do the following before contacting the Help Desk:

  • Attempt to send and release the job a second time
  • Reboot the printer

Posted: 5/12/19 7:05 am
Last updated: 5/12/19 9:40 am
Event type: Service Unavailable
Current status: Resolved
Service Printing


 Campus printing services maintenance

Start Time: 5/1/19 6:00 am - End Time: 5/1/19 7:00 am

Description

Campus printing services will be unavailable during the outage.  This includes the following:

  • Desktop printing
  • Mobile print (print from email)
  • Xerox Copy/Scan services
  • Student Lab printing

Update: ITS performed the maintenance successfully.  At this time, no issues have been reported.

Primary Contact: Mike Bate

Posted: 4/30/19 3:25 pm
Last updated: 5/1/19 9:59 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Printing


 Windows and Linux Server Patching

Start Time: 4/26/19 5:30 pm - End Time: 4/26/19 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases

Primary Contact: Mike Toohey

Posted: 4/24/19 2:08 pm
Last updated: 5/3/19 2:06 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites