Posts Categorized: Printing

 Scheduled server patching – Fri Jan 30 5:30pm – 9:30pm

Start Time: 1/30/26 5:30 pm - End Time: 1/30/26 9:30 pm

Description

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 1/28/26 3:26 pm
Last updated: 1/28/26 3:26 pm
Event type: Scheduled Maintenance
Current status: Active
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Printing unavailable

Description

Update – Tuesday, January 16 2026 11:00 AM:

The issue affecting campus printing appears to be resolved.  ITS is continuing to monitor the service. Please report any additional printing problems to the Help Desk.

UMSL printing services are currently experiencing problems.  UMSL technical staff are working to resolve the issue.

Posted: 1/20/26 8:27 am
Last updated: 1/21/26 8:55 am
Event type: Service Unavailable
Current status: Resolved
Service Printing

 PaperCut printing maintenance – Fri Jan 16 5:00pm – 5:15pm

Start Time: 1/16/26 5:00 pm - End Time: 1/16/26 5:15 pm

Description

Update – Friday, Jan 16, 2026 – 5:15pm
Print services are available again.

In order to address a performance issue with the PaperCut printing service, the server will be restarted after 5:00pm, and should be available again by 5:15pm.

Print jobs will be unable to be submitted or printed during this time.

Primary Contact: Mike Toohey

Posted: 1/16/26 4:46 pm
Last updated: 1/19/26 3:18 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Printing

 Scheduled server patching – Fri Jan 9 5:30pm – 9:30pm

Start Time: 1/9/26 5:30 pm - End Time: 1/9/26 9:30 pm

Description

Update –

Server updates have been applied successfully

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • TritonApps sessions
  • Unix home directories
  • Print and fax services
  • SharePoint sites (with locker / mylocker domains)
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu
  • fileshare.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 1/7/26 1:41 pm
Last updated: 1/12/26 2:34 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Microsoft 365 authentication with Print Deploy Client

Description

The Papercut Print Deploy client for Windows and Mac workstations requires Microsoft 365 for sign-in, as of January 7, 2026.

Once signed in through Microsoft 365:

  • Secure Release printing will continue to be available as usual
  • Any additional printers previously added will need to be re-added

Posted: 1/7/26 11:03 am
Last updated: 1/7/26 11:22 am
Event type: Informational
Current status: Active
Service Printing

 Scheduled server patching – Fri Oct 24 5:30pm – 9:30pm

Start Time: 10/24/25 5:30 pm - End Time: 10/24/25 9:30 pm

Description

Update –

Server updates have been applied successfully

ITS system administrators will apply critical security updates to servers, including Oracle database servers.

There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)
  • Remote Desktop Gateway

There will be extended outages for:

  • Oracle databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu
  • Kuali forms (specifically those using Oracle data)

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 10/22/25 1:29 pm
Last updated: 10/24/25 9:56 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Email to Print service unavailable

Description

Update – September 25, 2025, 4:30pm

The affected services have been restarted, and Email to Print functionality is available again.

Email to Print functionality using tritonprint@umsl.edu is currently unavailable due to an unresponsive service.  ITS technicians are working to resolve the problem.

Posted: 9/25/25 3:51 pm
Last updated: 9/25/25 4:41 pm
Event type: Service Unavailable
Current status: Resolved
Service Printing

 Scheduled server patching – Fri Sept 26 5:30pm – 9:30pm

Start Time: 9/26/25 5:30 pm - End Time: 9/26/25 9:30 pm

Description

Update – September 26, 2025, 10:00 pm

Updates have been applied.

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • TritonApps sessions
  • Unix home directories
  • Print and fax services
  • SharePoint sites (with locker / mylocker domains)
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 9/24/25 4:52 pm
Last updated: 10/2/25 1:48 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Login prompt for PaperCut Print Deploy Client for Windows

Description

Due to an unresponsive service on the PaperCut application server, some University-managed Windows PCs with the PaperCut Print Deploy client installed may be prompting for sign-in.

In most cases, you should be able to continue using printers that are currently installed, but you will be unable to add / remove printers until this client is restarted.

To restart the PaperCut Print Deploy client, please log out of the workstation and back in (or restart the workstation), and the client should automatically reconnect.

For questions or additional support, please visit https://help.umsl.edu

Posted: 9/5/25 8:33 pm
Last updated: 9/25/25 3:45 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Printing