Posts Categorized: Printing

 Email to Print service unavailable

Description

Update – September 25, 2025, 4:30pm

The affected services have been restarted, and Email to Print functionality is available again.

Email to Print functionality using tritonprint@umsl.edu is currently unavailable due to an unresponsive service.  ITS technicians are working to resolve the problem.

Posted: 9/25/25 3:51 pm
Last updated: 9/25/25 4:41 pm
Event type: Service Unavailable
Current status: Resolved
Service Printing


 Scheduled server patching – Fri Sept 26 5:30pm – 9:30pm

Start Time: 9/26/25 5:30 pm - End Time: 9/26/25 9:30 pm

Description

Update – September 26, 2025, 10:00 pm

Updates have been applied.

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • TritonApps sessions
  • Unix home directories
  • Print and fax services
  • SharePoint sites (with locker / mylocker domains)
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 9/24/25 4:52 pm
Last updated: 10/2/25 1:48 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites


 Login prompt for PaperCut Print Deploy Client for Windows

Description

Due to an unresponsive service on the PaperCut application server, some University-managed Windows PCs with the PaperCut Print Deploy client installed may be prompting for sign-in.

In most cases, you should be able to continue using printers that are currently installed, but you will be unable to add / remove printers until this client is restarted.

To restart the PaperCut Print Deploy client, please log out of the workstation and back in (or restart the workstation), and the client should automatically reconnect.

For questions or additional support, please visit https://help.umsl.edu

Posted: 9/5/25 8:33 pm
Last updated: 9/25/25 3:45 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Printing


 Scheduled server patching – Fri Sept 5 5:30pm – 9:30pm

Start Time: 9/5/25 5:30 pm - End Time: 9/5/25 9:30 pm

Description

Update – September 5, 2025, 10:00 pm

Updates have been applied successfully

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 9/3/25 12:18 pm
Last updated: 9/5/25 10:07 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites


 Scheduled server patching – Fri July 25 5:30pm – 9:30pm

Start Time: 7/25/25 5:30 pm - End Time: 7/25/25 9:30 pm

Description

Update –

Server updates have been applied successfully

ITS system administrators will apply critical security updates to servers, including Oracle database servers.

There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)
  • Remote Desktop Gateway

There will be extended outages for:

  • Oracle databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu
  • Kuali forms (specifically those using Oracle data)

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 7/23/25 5:27 pm
Last updated: 8/29/25 9:44 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites


 Windows/Linux Server Patching – Fri June 27 5:30pm – 9:30pm

Start Time: 6/27/25 5:30 pm - End Time: 6/27/25 9:30 pm

Description

Update – June 27, 2025, 9:30 pm

Updates have been applied successfully

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • TritonApps sessions
  • Unix home directories
  • Print and fax services
  • SharePoint sites
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey

Posted: 6/25/25 11:32 am
Last updated: 6/30/25 2:35 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites


 Scheduled server patching – Fri May 30 5:30pm – 9:30pm

Start Time: 5/30/25 5:30 pm - End Time: 5/30/25 9:30 pm

Description

Update

Patching has completed successfully

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 5/28/25 2:54 pm
Last updated: 5/31/25 9:34 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites


 Scheduled server patching – Fri Apr 25 5:30pm – 9:30pm

Start Time: 4/25/25 5:30 pm - End Time: 4/25/25 9:30 pm

Description

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 4/23/25 3:20 pm
Last updated: 5/19/25 8:14 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites


 Windows/Linux Server Patching – Fri Apr 4 5:30pm – 9:30pm

Start Time: 4/4/25 5:30 pm - End Time: 4/4/25 9:30 pm

Description

Update – April 4, 2025, 9:30 pm

Updates have been applied successfully

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • TritonApps sessions
  • Unix home directories
  • Print and fax services
  • SharePoint sites
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey

Posted: 4/2/25 12:30 pm
Last updated: 4/4/25 10:49 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites


 Server patching – Fri Feb 28 5:30pm – 9:30pm

Start Time: 2/28/25 5:30 pm - End Time: 2/28/25 9:30 pm

Description

Update

Patching has been completed successfully

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Remote Desktop Gateway
  • UMSL Secure File Share
  • Gitlab repository for Computer Science projects (Scheduled 2:00pm – 4:00pm)

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 2/26/25 1:03 pm
Last updated: 3/11/25 11:26 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites