Posts Categorized: Printing

 Windows Server Patching

Start Time: 9/22/17 5:30 pm - End Time: 9/22/17 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Panopto videos

Additionally, remote access to Library Databases (EZProxy) will be unavailable for a brief time while the service is upgraded.

Primary Contact: Mike Toohey

Posted: 9/21/17 9:11 am
Last updated: 10/15/17 12:58 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint


 TritonPrint (Email print submission) intermittent issues

Description

Issues have been reported concerning problems releasing print jobs that have been submitted using the TritonPrint email print job submission feature (documents sent as email attachments to tritonprint@umsl.edu).  Jobs submitted using other methods are not affected by the issue.

Attempts to release TritonPrint email submitted jobs may be unsuccessful.  If this happens, the job can be re-released and is usually successful.  When attempts to release a job are unsuccessful, press the Refresh button.  The job will reappear with a [Free Print] label.  Select it and press Print.  Repeat until the job prints successfully.  You will not be charged additionally for any re-submission attempts.

Update: We believe this issue has now been resolved.

Posted: 9/18/17 10:20 am
Last updated: 9/19/17 9:59 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Printing


 Windows Server Patching

Start Time: 8/11/17 5:30 pm - End Time: 8/11/17 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Panopto videos
  • Web pages on www.umsl.edu

Primary Contact: Mike Toohey

Posted: 8/9/17 5:46 pm
Last updated: 9/21/17 9:07 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint, UMSL Websites


 Windows Server Patching

Start Time: 7/14/17 5:30 pm - End Time: 7/14/17 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Panopto videos

Primary Contact: Mike Toohey

Posted: 7/12/17 4:24 pm
Last updated: 7/19/17 11:02 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint, UMSL Websites


 Windows and Linux Server Patching

Start Time: 6/23/17 5:30 pm - End Time: 6/23/17 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.

There will be brief disruptions to:

  • Web applications on apps.umsl.edu
  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • UMSL Mobile app
  • Panopto videos
  • Oracle databases
  • Network Time Server
  • WWW sites

Primary Contact: Mike Toohey

Posted: 6/22/17 11:45 am
Last updated: 7/14/17 10:14 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint, UMSL Websites


 Printing outages

Description

Reports are coming in of users having difficulty printing across campus.  UMSL ITS are working on the problem and will update when it is resolved.

UPDATE:  We believe this issue is now resolved.  Please report any subsequent issues to the Technical Support Center.

Posted: 4/27/17 3:26 pm
Last updated: 4/27/17 3:46 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Printing


 Windows Server Patching

Start Time: 4/14/17 5:30 pm - End Time: 4/14/17 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Panopto videos

Additionally, WordPress sites (including blogs.umsl.edu) will be unavailable for a brief time due to server maintenance.

Primary Contact: Mike Toohey

Posted: 4/12/17 5:33 pm
Last updated: 5/16/17 11:50 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint, UMSL Websites


 Windows and Linux Server Patching

Start Time: 3/24/17 5:30 pm - End Time: 3/24/17 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.

There will be brief disruptions to:

  • Web applications on apps.umsl.edu
  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • UMSL Mobile app
  • Panopto videos
  • Oracle databases
  • Network Time Server
  • WWW sites

Primary Contact: Mike Toohey

Posted: 3/23/17 2:08 pm
Last updated: 4/5/17 10:24 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint, UMSL Websites


 Printing Outage

Description

A number of users have reported error messages while printing this morning.  Users may experience issues printing.  We are working to resolve the issue.

This issue has been resolved.  If users have any further problems, please report them to the Technology Support Center.

Posted: 3/7/17 9:32 am
Last updated: 3/7/17 4:25 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Printing


 Printing outage

Description

Due to an issue with name resolution, users may experience problems printing on campus.  The issue is being addressed and we expect printing to be available soon.

This issue has now been resolved.  If printing issues persist please contact the Help Desk for further information and assistance.

Posted: 2/20/17 9:51 am
Last updated: 2/20/17 9:51 am
Event type: Service Unavailable
Current status: Resolved
Service Printing