Kaltura’s Captions Request services is unavailable at this time, error 500

Description

Kaltura’s  Captions Request services are unavailable at this time.   Multiple University across the US  are receiving the error 500 when requesting captioning.     The vendor is working on resolving the services outage.

Kaltura’s Captions Request services are now available. Root cause: vendor needed to update  SSL certificate.

 

 

Posted: 3/6/18 1:51 pm
Last updated: 3/6/18 2:05 pm

Event type: Service Unavailable
Current status: Resolved
Service Kaltura Video Services

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 Kaltura Blackboard Building Block upgrade outage

Start Time: 12/28/15 8:00 am - End Time: 12/28/15 10:00 am

Description

Kaltura Blackboard Building block update  and KAF configuration will be done during outage period.   Expect intermittent loss of the Kaltura services in Mygateway during the update.    Kaltura MediaSpace Services will not be effected.

Primary Contact: Marcel Bechtoldt

Posted: 12/27/15 3:38 pm
Last updated: 2/16/16 8:13 am

Event type: Scheduled Maintenance
Current status: Resolved
Service Kaltura Video Services

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