Description
ON 2/14/19 the UMSL data center unexpectedly lost power. ITS is continuing to restore services. A vendor is on their way now with additional parts this morning to affect repairs. The following services are unavailable as of 9:00am this morning:
- Web Applications
- Printing & Faxing
- SharePoint
- Telephone call groups and voice mail
- Mapped network drives (K,N)
- Student Linux compute and TritonApps
Reminder: The Technology Support Center telephones are not currently operational. If you would like to report a problem with a computing service or piece of computing equipment, please go to http://help.umsl.edu and put in a ticket.
Update 1:45 pm 2/15/19 – ITS continues to work with the vendor on equipment repairs. We were informed this morning of the wireless network degrading and stopping and are taking steps to rectify the wireless network issue as well.
Update: 3:25 pm 2/15/19 – Wireless Service has been restored. ITS continues to work with the vendor on other services.
Update: 10:40 pm 2/15/19 – ITS continues to work with vendors to resolve issues. ITS expects additional replacement parts to be delivered on Saturday morning, and will continue to work to restore services.
Update: 2:05 pm 2/16/19 – ITS continues to work with vendors to restore services.
Thank you
