Posts Categorized: MyGateway

 UMSL Oracle Database Maintenance

Start Time: 11/11/22 5:30 pm - End Time: 11/11/22 8:30 pm

Description

There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

2022/11/11 6:24pm: All databases are back online

Primary Contact: Caleb Evans

Posted: 11/9/22 2:18 pm
Last updated: 11/11/22 6:24 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway

 Windows Server and Oracle Database Patching

Start Time: 10/30/20 5:30 pm - End Time: 10/30/20 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers and Oracle database servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Campus print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Oracle databases

Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey / Caleb Evans

Posted: 10/29/20 12:20 pm
Last updated: 11/24/20 2:43 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway, Network-File Shares, Printing, Sharepoint

 Windows / Linux Server Patching and Oracle Database Maintenance

Start Time: 4/24/20 5:30 pm - End Time: 4/24/20 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases

Additionally, database administrators will perform Oracle maintenance during this time.

There will be brief/intermittent outages of all UMSL production Oracle databases, and most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

 

04/24/2020 6:45pm: Oracle database maintenance has concluded

Primary Contact: Mike Toohey

Posted: 4/22/20 7:44 pm
Last updated: 5/3/20 1:04 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway, Network-File Shares, Printing, Sharepoint, UMSL Websites

 UMSL Oracle Database Maintenance

Start Time: 1/16/20 10:00 pm - End Time: 1/16/20 10:30 pm

Description

There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

 

01/16/2020 10:15pm: All services are again fully functional

Primary Contact: Caleb Evans

Posted: 1/16/20 2:33 pm
Last updated: 1/16/20 10:33 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway

 UMSL Oracle Database Maintenance

Start Time: 5/24/19 5:30 pm - End Time: 5/24/19 8:30 pm

Description

There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

 

Update 05/24/2019 5:50pm: Maintenance has been completed

Primary Contact: Caleb Evans

Posted: 5/22/19 7:46 am
Last updated: 5/24/19 6:00 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway

 UMSL Oracle Database Maintenance

Start Time: 5/1/19 4:00 am - End Time: 5/1/19 7:00 am

Description

There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

 

05/01/2019 7:00am: All services are fully operational

Primary Contact: Caleb Evans

Posted: 4/29/19 10:53 am
Last updated: 5/1/19 8:33 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway

 MyView Upgrade March 22-25

Start Time: 3/22/19 5:00 pm - End Time: 3/25/19 11:59 pm

Description

UMSystem personnel will be updating the behind-the-scenes software that powers MyView.  These changes will help move us to the most current version of MyView.

MyView will be unavailable beginning 5 p.m. on Friday, March 22, while the software is being updated and will be available for use by 8 a.m. on Tuesday, March 26.

During the maintenance, web applications hosted on apps.umsl.edu as well as mygateway.umsl.edu will be unavailable.

Your experience in MyView should be unchanged after the update is complete. Other applications, such as Canvas, will remain accessible during the update process.

For questions, please reach out to the Technology Support Center at 314.516.6034 or helpdesk@umsl.edu

Primary Contact: helpdesk@umsl.edu

Posted: 3/20/19 10:53 am
Last updated: 3/26/19 7:46 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway, MyView

 UMSL Email and Web Applications (including My Gateway)

Description

An issue was identified affecting authentication on various campus web applications.  The issue also affected campus email.  The outage began at approximately 6:30 AM this morning.  At this time all issues appear to be resolved.  The cause is being determined at this time.  Please report any further issues to the Help Desk.

Posted: 6/24/18 8:36 am
Last updated: 6/24/18 8:39 am
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Email-Fac/Staff, Email-Student, MyGateway

 UMSL Oracle Database and ColdFusion Web Server Maintenance

Start Time: 5/18/18 5:30 pm - End Time: 5/18/18 8:30 pm

Description

All production UMSL Oracle databases and ColdFusion web servers will be down while the latest security patches are applied. Most web applications running on apps.umsl.edu, fusion.umsl.edu, mygateway.umsl.edu and coe.umsl.edu will be unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

5/18/2018 6:10pm: Oracle maintenance has concluded

Primary Contact: Caleb Evans

Posted: 5/16/18 12:02 pm
Last updated: 5/18/18 6:23 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway

 MyGateway login issue

Description

There was an issue with the login service for MyGateway.  The issue has been fixed on the server but the user must close and reopen their browser to fix their current session.

Posted: 4/2/18 7:59 am
Last updated: 4/3/18 8:17 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service MyGateway