Posts Categorized: Applications/Web Apps

 Network connectivity to UMSL data center

Description

Update – March 22, 2025, 2:30 pm

Technicians have restored connectivity to UMSL-hosted IT services. Thanks for your patience.

Update – March 22, 2025, 1:00 pm

Technicians have been working to restore connectivity to hosted services. At this time, some SharePoint sites are still unavailable.

IT services hosted on the UMSL campus are currently unreachable on- and off-campus due to a networking outage affecting the data center.  Technicians are working to restore service.

Posted: 3/22/25 8:32 am
Last updated: 3/24/25 12:17 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Network-Access, Network-VPN, Network-Wireless, Power Outage, Sharepoint, UMSL Websites

 Server patching – Fri Feb 28 5:30pm – 9:30pm

Start Time: 2/28/25 5:30 pm - End Time: 2/28/25 9:30 pm

Description

Update

Patching has been completed successfully

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Remote Desktop Gateway
  • UMSL Secure File Share
  • Gitlab repository for Computer Science projects (Scheduled 2:00pm – 4:00pm)

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 2/26/25 1:03 pm
Last updated: 3/11/25 11:26 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Server patching – Fri Jan 31 5:30pm – 9:30pm

Start Time: 1/31/25 5:30 pm - End Time: 1/31/25 9:30 pm

Description

Update: Friday, January 31, 2025 10:00pm

Updates have completed

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Remote Desktop Gateway
  • UMSL Secure File Share
  • Gitlab repository for Computer Science projects

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

 

Primary Contact: Mike Toohey

Posted: 1/30/25 11:13 am
Last updated: 2/3/25 9:17 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 UMSL Oracle Database Maintenance – Fri Jan 24 8:00pm – 10:00pm

Start Time: 1/24/25 8:00 pm - End Time: 1/24/25 10:00 pm

Description

There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

01/24/2025 9:15pm update: Scheduled maintenance has been completed

Primary Contact: Caleb Evans

Posted: 1/24/25 9:54 am
Last updated: 1/24/25 9:15 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps

 Windows/Linux Server Patching – Fri Dec 20 5:30pm – 9:30pm

Start Time: 12/20/24 5:30 pm - End Time: 12/20/24 9:30 pm

Description

Update – Dec 20, 2024 – 10:10pm

Delmar updates have completed

Update – Dec 20, 2024 – 9:45pm

Delmar is taking longer to update than expected but will be available shortly

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • TritonApps sessions
  • Unix home directories
  • Print and fax services
  • SharePoint sites
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey

Posted: 12/18/24 3:51 pm
Last updated: 1/3/25 9:22 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Microsoft 365 services and features

Description

Microsoft has been addressing service-related issues affecting Exchange Online email, Teams, and SharePoint services.

ITS is still receiving reports of some intermittent issues, including:

  • Error messages when opening messages in Outlook
  • Error messages when accessing Outlook on the Web at https://outlook.office.com
  • Outlook search and Windows search
  • Delay in changing Teams status

Microsoft is working to resolve these issues with their services.

Unfortunately, the Microsoft issue impacts all methods, making it difficult to recommend a specific workaround. If your usual email client is not retrieving newer messages, please try another client (Outlook desktop application, Outlook on the web, email on your phone). 

University of Missouri Division of IT is tracking this issue via https://status.missouri.edu/incidents/ccg30c1j3bt3

Posted: 11/25/24 1:32 pm
Last updated: 12/5/24 8:32 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps, Email-Fac/Staff, Email-Student

 https://help.umsl.edu – system upgrade

Start Time: 11/23/24 8:00 am - End Time: 11/23/24 5:00 pm

Description

11/23/24: 6:24PM

The upgrade is now complete as of 5:00pm. Users should now be able to access https://help.umsl.edu. If issues are encountered please clear your browsers cache.

 

https://help.umsl.edu, will be unavailable during a scheduled system upgrade Saturday starting at 8:00am.
UM System technicians will be working with Cherwell/Ivanti to complete the upgrade. The upgrade is expected to be complete by mid to late afternoon on Saturday.

 

Primary Contact: Chris Scheetz

Posted: 11/22/24 4:14 pm
Last updated: 11/23/24 6:26 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps

 Server patching – Fri Nov 22 5:30pm – 9:30pm

Start Time: 11/22/24 5:30 pm - End Time: 11/22/24 9:30 pm

Description

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 11/21/24 7:33 pm
Last updated: 12/5/24 8:32 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Server patching for fileshare.umsl.edu – Fri Nov 15 5:30pm – 7:30pm

Start Time: 11/15/24 5:30 pm - End Time: 11/15/24 7:30 pm

Description

Update – November 15, 2024, 8:45pm

Maintenance on fileshare.umsl.edu is complete.

Update – November 15, 2024, 7:30pm

Maintenance is taking longer than expected.

ITS system administrators will apply critical security updates to fileshare.umsl.edu. All functions of the web application will be unavailable during this maintenance period.

Primary Contact: Mike Toohey

Posted: 11/15/24 9:11 am
Last updated: 11/15/24 9:02 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps

 Server patching for fileshare.umsl.edu – Fri Nov 8 5:30pm – 7:30pm

Start Time: 11/8/24 5:30 pm - End Time: 11/8/24 7:30 pm

Description

Update – November 8, 2024, 5:45pm

Updates are being rescheduled.

ITS system administrators will apply critical security updates to fileshare.umsl.edu. All functions of the web application will be unavailable during the upgrade.

Primary Contact: Mike Toohey

Posted: 11/8/24 3:40 pm
Last updated: 11/9/24 10:55 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, UMSL Websites