Posts Categorized: Applications/Web Apps

 coe.umsl.edu sites inaccessible

Description

We have had reports of issues with some coe.umsl.edu sites.  We are working on the issue and expect it to be resolved soon.

Update: Issue now appears to be resolved after service restarts.

Posted: 11/30/17 11:41 am
Last updated: 11/30/17 2:43 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps


 UMSL Oracle Database and Printing Maintenance

Start Time: 11/10/17 5:30 pm - End Time: 11/10/17 8:00 pm

Description

All production UMSL Oracle databases will be down while the latest security patches are applied.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be unavailable during the maintenance period.

In addition, campus printing and related services (printing package download website, Mobile Print etc.) will be unavailable.

11/10/2017 6:20pm: Database maintenance has been completed

11/10/2017 7:55pm: Printing maintenance has been completed

Primary Contact: Caleb Evans

Posted: 11/9/17 3:24 pm
Last updated: 11/10/17 7:56 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing


 Windows and Linux Server Patching

Start Time: 10/27/17 5:30 pm - End Time: 10/27/17 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.

There will be brief disruptions to:

  • Web applications on apps.umsl.edu
  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • UMSL Mobile app
  • Panopto videos
  • Oracle databases
  • WWW sites

Primary Contact: Mike Toohey

Posted: 10/27/17 10:06 am
Last updated: 11/16/17 4:37 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint, UMSL Websites


 Connectivity Issues to PeopleSoft Databases

Description

Direct connectivity with PeopleSoft student and HR databases from secondary database systems is down.  It appears MyView is still operational.

Web applications hosted on apps.umsl.edu are affected.

ITS is investigating the cause.

10/5/2017 1:09PM: UMSystem technicians are also looking into the issue.  Updates on their status can be found at https://status.missouri.edu/incidents/mkk80v7kb67d.

10/5/2017 2:25PM:UMSystem networking staff resolved the originating DNS issues and connectivity has been restored.

Posted: 10/5/17 12:55 pm
Last updated: 10/5/17 2:32 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps


 Mobile App responds with Internal Server Error

Description

09/25/2017 5:20 pm

The mobile and and mobile web site m.umsl.edu are responding intermittently with an Internal Server error. Administrators are looking into the problem.

 

9/25/2017 6:00 pm

One of the web services was restarted to fix the issue. We will continue to monitor and adjust configurations to avoid these outages in the future.

Posted: 9/25/17 5:21 pm
Last updated: 9/26/17 8:35 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps


 Windows Server Patching

Start Time: 9/22/17 5:30 pm - End Time: 9/22/17 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Panopto videos

Additionally, remote access to Library Databases (EZProxy) will be unavailable for a brief time while the service is upgraded.

Primary Contact: Mike Toohey

Posted: 9/21/17 9:11 am
Last updated: 10/15/17 12:58 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint


 Shibboleth Log in Issues

Description

The UMSystem Shibboleth servers, which are used to authenticate users to Canvas, Zoom, Kaltura and other UMSL web applications, are experiencing degraded service.  Closing your browser and reopening it may allow you to successfully log in.

To remain up-to-date on this issue, return to this page.  You can also view status updates of the central servers at https://status.missouri.edu/.

 

8/30/2017 4:20pm: Corrective actions were taken and technicians continue to monitor performance.  If you continue to experience issues logging in, please contact the UMSL technology support center.

Posted: 8/30/17 10:23 am
Last updated: 8/31/17 7:11 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps, Canvas


 Windows Server Patching

Start Time: 8/11/17 5:30 pm - End Time: 8/11/17 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Panopto videos
  • Web pages on www.umsl.edu

Primary Contact: Mike Toohey

Posted: 8/9/17 5:46 pm
Last updated: 9/21/17 9:07 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint, UMSL Websites


 UMSL Oracle Database Maintenance

Start Time: 7/28/17 5:30 pm - End Time: 7/28/17 7:30 pm

Description

All production UMSL Oracle databases will be down while the latest security patches are applied.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be unavailable during the maintenance period.

2017/07/28 6:20 pm: Maintenance has concluded.

Primary Contact: Caleb Evans

Posted: 7/26/17 8:42 am
Last updated: 7/28/17 6:30 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps


 Windows Server Patching

Start Time: 7/14/17 5:30 pm - End Time: 7/14/17 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Panopto videos

Primary Contact: Mike Toohey

Posted: 7/12/17 4:24 pm
Last updated: 7/19/17 11:02 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint, UMSL Websites