Posts Categorized: Applications/Web Apps

 Planned Outage: Campus Solutions (CSPRD* & CSRPT*) – CS CatchUP PUM 36 & PeopleTools 8.61.14 Upgrade

Start Time: 11/22/25 6:00 am - End Time: 11/23/25 5:00 pm

Description

On November 22 – 23rd, the Campus Solutions Production environments [myZou, Pathway, Joe’SS and MyView] and the corresponding Reporting environments will be unavailable due to a required PeopleSoft Campus Solutions PeopleSoft Update Manager (PUM) Catch-Up PUM 36 and an incremental PeopleTools 8.61.14 upgrade. The system will be unavailable beginning at 6:00 am on Saturday, November 22nd, and will remain in a Maintenance Status until 5:00 pm on Sunday, November 23rd.

The Campus Solutions CSPRD and CSRPT instances will be upgraded to PeopleSoft Campus Solutions PUM 36 and PeopleTools 8.61.14 to maintain full vendor support. A notification will be sent when the application is available. 

What’s affected:    

Access to the Campus Solutions CSPRD* and CSRPT* environments [myZou, Pathway, Joe’SS and MyView] which includes direct Oracle database access, PeopleSoft Internet Architecture (PIA), and Application Designer.

The overall student experience within these systems will not change, however the Administrative and Staff pages will change slightly after the upgrade due to Oracle delivering all the Faculty & Staff pages in PeopleSoft Classic Plus format. This is a vendor delivered change and is intended to be a more modern web experience, as a result some of the pages will display differently. I’ve attached a screen-shot showing the overall differences on the External Education page, which displays the Classic Plus styling changes.

This upgrade is required by Oracle to remain on a fully supported version of the toolset supporting the Campus Solutions application for the University of Missouri System.

More Info: Campus Solutions Upgrade | University of Missouri System

Primary Contact: Matt Hansen, Enterprise Application Services (EAS)

Posted: 11/13/25 2:28 pm
Last updated: 11/24/25 9:57 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyView

 M365 Service Issues Reported

Description

Update –
Microsoft 365 service issues appear to be resolved.

We are receiving reports of a potential problem impacting multiple Microsoft 365 services, including OneDrive, Entra, Azure and delays logging in with your @umsystem.edu ID. Microsoft is aware of the outage and is investigating the potential issue with Microsoft 365 services. ITS is monitoring the issue.

Posted: 10/29/25 11:45 am
Last updated: 10/30/25 8:44 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps

 Data Warehouse Integrity Issue

Description

Early this morning, several of our data load processes experienced failures due to missing records in the data received from the central IT data warehouse. Because of the incomplete dataset, some downstream loaders and reporting processes were unable to complete successfully. As a result, certain data within our campus systems may appear incomplete or delayed until the issue is fully resolved. This includes our Kuali platform.

Our local campus was proactively notified and implemented short-term fixes to address the data feed issue. Many of our loaders are being re-run to bring campus systems back into full sync.

Thank you for your patience as we work with our central IT partners to resolve this issue.

Edit: All data load processes have been resolved.

Posted: 10/27/25 9:30 am
Last updated: 10/27/25 3:51 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps

 Scheduled server patching – Fri Oct 24 5:30pm – 9:30pm

Start Time: 10/24/25 5:30 pm - End Time: 10/24/25 9:30 pm

Description

Update –

Server updates have been applied successfully

ITS system administrators will apply critical security updates to servers, including Oracle database servers.

There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)
  • Remote Desktop Gateway

There will be extended outages for:

  • Oracle databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu
  • Kuali forms (specifically those using Oracle data)

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 10/22/25 1:29 pm
Last updated: 10/24/25 9:56 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Windows 11 and Office 365 Upgrades

Description

ITS is currently reaching out to faculty and staff with campus-managed Windows 10 systems to provide recommendations for those systems. Many of the remaining Windows 10 systems will have a convenient option to upgrade to Windows 11 while preserving stored data, as long as the system has enough free space to run the upgrade.

ITS is also providing an Office 365 upgrade for campus-managed Windows systems running Office 2016 or Office 2019. These systems will receive a pop-up notification when the Office 365 upgrade is ready, and this takes only a few minutes to install.

The UMSL helpdesk can assist with questions about these upgrades or with freeing up disk space.

Thanks for your partnership in keeping campus computers secure.

More information:

Posted: 10/22/25 12:00 am
Last updated: 10/24/25 12:19 am
Event type: Informational
Current status: Active
Service Applications/Web Apps

 AWS Outage Affecting Canvas, Zoom, & Other Technologies

Description

Update –

Services should be generally available

Earlier this morning Amazon Web Services (AWS) reported a global outage affecting several tools UMSL uses including the following:

  • Canvas LMS
  • Zoom
  • Panopto
  • Honorlock
  • Turnitin
  • Pearson
  • Qualtrics survey usages in Canvas

As of 8:53am, technicians at AWS are working on a fix for the issue. To see UM System status updates, please navigate to https://status.missouri.edu/

We are seeing reports that systems are coming back online as the morning progresses. Our hope is that our systems will be up and running as soon as possible.

Other resources:

Posted: 10/20/25 9:44 am
Last updated: 10/21/25 8:35 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps

 Scheduled server patching – Fri Sept 26 5:30pm – 9:30pm

Start Time: 9/26/25 5:30 pm - End Time: 9/26/25 9:30 pm

Description

Update – September 26, 2025, 10:00 pm

Updates have been applied.

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • TritonApps sessions
  • Unix home directories
  • Print and fax services
  • SharePoint sites (with locker / mylocker domains)
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 9/24/25 4:52 pm
Last updated: 10/2/25 1:48 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Scheduled server patching – Fri Sept 5 5:30pm – 9:30pm

Start Time: 9/5/25 5:30 pm - End Time: 9/5/25 9:30 pm

Description

Update – September 5, 2025, 10:00 pm

Updates have been applied successfully

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 9/3/25 12:18 pm
Last updated: 9/5/25 10:07 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Web Application Availability Hosted on apps.umsl.edu

Description

This morning, some web applications hosted on apps.umsl.edu experienced an unexpected outage due to an underlying database issue. Services have since been restored, and all applications are now available.

The underlying cause is still under investigation, and we will continue to monitor closely.

Posted: 8/29/25 6:28 am
Last updated: 8/29/25 1:26 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps

 Scheduled server patching – Fri July 25 5:30pm – 9:30pm

Start Time: 7/25/25 5:30 pm - End Time: 7/25/25 9:30 pm

Description

Update –

Server updates have been applied successfully

ITS system administrators will apply critical security updates to servers, including Oracle database servers.

There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)
  • Remote Desktop Gateway

There will be extended outages for:

  • Oracle databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu
  • Kuali forms (specifically those using Oracle data)

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 7/23/25 5:27 pm
Last updated: 8/29/25 9:44 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites