Description
We are investigating several reports that 911 cellular button on the desktop on the NTIs appears to be reconnecting continuously.
The software company has opened up another portal to allow for more traffic to pass through their servers, which appeared to have resolved this issue.
Description
Networking will be upgrading the switch servicing the 4th floor of ESH. There will be no network access both wired and wireless, phone service, or remote access during this time. There will be a brief outage for the NTP server time.umsl.edu, however no significant downtime is expected as peered NTP servers will be available.
This work has been completed.
Primary Contact: Bob Garrison
Description
March 13, 2017, 4:30a- 9:00a: Some users were seeing Status 500 error pages, slow login or parts of courses not loading. We found a frontend web server that needed restarting. Service should be restored now.
Description
This Sunday, 3/12, Express Scripts Hall second and third floor networking hardware will be migrated to new fiber. During this migration there may be a brief network outage for wired and wireless devices on these floors.
Primary Contact: Don Lewis
Description
Password Change functions on sso.umsl.edu will be moved to password.umsl.edu to utilize the new SecureAuth Password Management System. This will take place on March 8th at 7:00 AM. More information about SecureAuth can be found at Password.umsystem.edu.
Description
Mar 7, 2017, 9:30a-9:45a: Due to hardware issues at our Columbia data center, MyGateway was slow or unresponsive. See https://status.missouri.edu/ for more details.
Description
A number of users have reported error messages while printing this morning. Users may experience issues printing. We are working to resolve the issue.
This issue has been resolved. If users have any further problems, please report them to the Technology Support Center.
Description
From 6:27pm to 7:36pm sso.umsl.edu experienced issues connecting to external databases. This may have prevented some users from logging into MyGateway. This issue also affected the SSO ID Lookup and SSO Change Your Password services.
The affected services have been restarted. MyGateway logins and SSO lookups/password changes are working again.
Description
Feb 28, 2017, noon to 4pm: Due to the Amazon hosting outage, all of Canvas and some of the third-party services within MyGateway were unavailable for about 4 hours. Amazon started to stabilize at 4pm but some services in Canvas, like uploading assignments and sending of notifications were slow or intermittent until about 8pm. Some of the third-party services affected in MyGateway included Learning Objects wikis/blogs and most of the textbook publishers’ sites. All services should be fully functional at this time.
