911 Cellular Continuously Reconnecting

Description

We are investigating several reports that 911 cellular button on the desktop on the NTIs appears to be reconnecting continuously.

 

The software company has opened up another portal to allow for more traffic to pass through their servers, which appeared to have resolved this issue.

Posted: 3/16/17 8:40 am
Last updated: 3/22/17 10:09 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps