Posts Categorized: MyGateway

 MyGateway Intermittent Access Issues

Description

On Sunday, 11/29/15, one of the four servers running MyGateway was not responding due to a failed nightly restart.  If a user was unfortunate enough to connect to that particular node, they could not access MyGateway.  This would have affected about 25% of users.  The automated restart at 4am Monday morning got all four nodes working properly again.  All users should be able to access MyGateway now.

Posted: 11/30/15 9:54 am
Last updated: 11/30/15 9:54 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service MyGateway


 MyGateway Maintenance

Start Time: 11/15/15 12:00 am - End Time: 11/15/15 7:00 am

Description

MyGateway will be unavailable from 12-7 A.M. on November 15.  MyGayeway will be unavailable at this time.

Posted: 11/10/15 4:58 pm
Last updated: 12/2/15 11:53 am
Event type: Scheduled Maintenance
Current status: Resolved
Service MyGateway

MyGateway will undergo maintenance between 12 A.M. and 7 A.M. November 15. MyGateway will be unavailable during this time.


 MyGateway Service Interruption

Description

MyGateway experienced a service interruption from 11:50 A.M. to 12:05 P.M. on 10/22.  Service has been restored

Posted: 10/23/15 1:21 pm
Last updated: 10/23/15 1:23 pm
Event type: Service Unavailable
Current status: Resolved
Service MyGateway