Intermittent MyGateway Issues

Description

There were sporadic reports of users unable to access MyGateway. Upon further review, it was found that one of the BlackBoard app servers was not responding. BlackBoard services were restarted on that server and MyGateway should now be working normally for all users.

Posted: 9/2/16 12:08 pm
Last updated: 9/2/16 12:08 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service MyGateway