Receiving Reports Playing Kaltura Video in Mygateway Courses “Access Denied” error

Description

We been notified by students and instructors that  Kaltura video posted in Mygateway courses  are receiving Access Denied errors when attempting to watch specific videos.  We are working with vendor to correct this issue.  Will post a update  when there is a resolve.

Update 1/27, on current  Notification  Vender resolution.

Planned updating scripts for Migration of Categories to take place by vendor  during normal  Sunday’s  Outage Window.  Starting scripts for background migration of KAF categories on Sunday January 31st  6am to 10am.