MyGateway Intermittent Access Issues

Description

On Sunday, 11/29/15, one of the four servers running MyGateway was not responding due to a failed nightly restart.  If a user was unfortunate enough to connect to that particular node, they could not access MyGateway.  This would have affected about 25% of users.  The automated restart at 4am Monday morning got all four nodes working properly again.  All users should be able to access MyGateway now.

Posted: 11/30/15 9:54 am
Last updated: 11/30/15 9:54 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service MyGateway