Daily Archives: Monday, June 15, 2020

 Emergency phone maintenance

Description

Telephone Services are performing an emergency server reboot on the Mitel phone system to resolve ongoing issues with call routing and softphone service.  During this time, softphones will be unavailable and in-progress softphone calls will drop. Service will resume as soon as the server is back online.

 

The Mitel server rebooted successfully. Softphone functionality is restored and calls are now routing properly.

Posted: 6/15/20 2:43 pm
Last updated: 6/15/20 3:12 pm
Event type: Service Unavailable
Current status: Resolved
Service Telephone Services