Daily Archives: Sunday, May 12, 2019

 Secure Print Queue printing

Description

There is an issue affecting printing to the Secure Print Queue.  This is where users print to the Secure Print Queue printer, which allows them to release the job at any ID Card access printer on campus.  ITS is working on the issue and will update when services are restored.

Update:  The issue affecting Secure Print Queue printing is now resolved.  Users experiencing issues when attempting to release print jobs in the Secure Queue should do the following before contacting the Help Desk:

  • Attempt to send and release the job a second time
  • Reboot the printer

Posted: 5/12/19 7:05 am
Last updated: 5/12/19 9:40 am
Event type: Service Unavailable
Current status: Resolved
Service Printing