Monthly Archives: June 2019

 Windows and Linux Server Patching

Start Time: 6/28/19 5:30 pm - End Time: 6/28/19 9:30 pm


ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases

Primary Contact: Mike Toohey

Posted: 6/27/19 7:35 am
Last updated: 7/5/19 8:20 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites not responding


Reports are coming in of users having problems connecting to  ITS is aware of the issue and working to resolve it.

Update: At this time, all SharePoint sites should be functioning normally.  Please report any further issues to the Technical Support Center.

Posted: 6/24/19 9:24 am
Last updated: 6/24/19 5:19 pm
Event type: Service Unavailable
Current status: Resolved
Service UMSL Websites

 Panopto Services outage for Maintenance Saturday June 22 8:00 pm to 11:00PM

Start Time: 6/22/19 8:00 pm - End Time: 6/22/19 11:00 pm


ALL  Panopto Services will be unavailable,  This includes the following:

1. Panopto videos posted in Canvas will not be available to view during this 3 hour upgrade window.

2. Panopto Recorder will not be able to login and record lecture capture during this 3 hour upgrade window

Vendor notification of upgrade from version 5 to 6

This upgrade will require downtime:

  • Site maintenance will begin at 9:00 pm EDT
  • We expect up to 3 hours of downtime

During the time your site is offline, you will not be able to access recordings on your server and any attempts to upload from clients will result in a “Server unable to connect” message

Primary Contact:

Posted: 6/20/19 10:14 am
Last updated: 6/25/19 10:13 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Panopto Services

 Remote Site Outage – Maintenance – Saturday June 8 12:00 – 6:00 am

Start Time: 6/8/19 12:00 am - End Time: 6/8/19 6:00 am


UMSL’s  internet provider (MOREnet) will be upgrading network equipment in the Saint Louis Hub facility to improve performance.   All internet traffic from the following remote sites will be affected.  The following sites are Grand Center (KWMU),  Kathy Weinman Center in Kirkwood,  Children Advocacy center downtown, Optometry center downtown and East St. Louis, Innovative Technology Enterprise (ITE) and Missouri Institute of Mental Health (MIMH).    Estimated duration is 2 hours.

Primary Contact: Steve Chapman

Posted: 6/7/19 4:23 pm
Last updated: 6/8/19 2:58 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Network Maintenance Sunday 6/9/19 CNS 2nd Floor & Bradford Wireless Access

Start Time: 6/9/19 7:00 am - End Time: 6/9/19 9:00 am


ITS will be preforming maintenance on Sunday 6/9/19 beginning at 7am

  1. CNS 2nd floor users will be moved to new network equipment and will experience a brief outage
  2. Bradford will be unavailable for about 20 minutes, wireless access will be unavailable during this time.

Primary Contact: Bob Garrison

Posted: 6/5/19 6:11 am
Last updated: 8/17/19 1:23 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless

 UMSL Web Application Maintenance

Start Time: 6/5/19 6:00 am - End Time: 6/5/19 7:00 am


ITS will be performing maintenance on the application servers hosted on  Users may be prompted to log in again while the application servers are restarted.


06/05/2019 6:05am: Maintenance has been completed

Primary Contact: Caleb Evans

Posted: 6/4/19 4:41 pm
Last updated: 6/5/19 6:08 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps