Monthly Archives: April 2019

 Campus printing services maintenance

Start Time: 5/1/19 6:00 am - End Time: 5/1/19 7:00 am

Description

Campus printing services will be unavailable during the outage.  This includes the following:

  • Desktop printing
  • Mobile print (print from email)
  • Xerox Copy/Scan services
  • Student Lab printing

Update: ITS performed the maintenance successfully.  At this time, no issues have been reported.

Primary Contact: Mike Bate

Posted: 4/30/19 3:25 pm
Last updated: 5/1/19 9:59 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Printing

 Fax Services outage

Description

Network fax services are experiencing problems.  Users will not be able to fax using the Network Fax system at this time.  ITS is working on the issue and will update when services are restored.

Update: Fax services should now be available.  Previous attempts to send faxes were queued, but may not complete successfully.  Please resend any important faxes.

Posted: 4/29/19 5:12 pm
Last updated: 4/29/19 5:25 pm
Event type: Service Unavailable
Current status: Resolved
Service Other

 UMSL Oracle Database Maintenance

Start Time: 5/1/19 4:00 am - End Time: 5/1/19 7:00 am

Description

There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

 

05/01/2019 7:00am: All services are fully operational

Primary Contact: Caleb Evans

Posted: 4/29/19 10:53 am
Last updated: 5/1/19 8:33 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway

 Several Classroom and lab computers will not get updates and does not load properly

Description

Several computers could not update Windows and would go into a perpetual loop and would not fully load. Classroom and lab computers are no longer searching for Windows updates and are currently functioning. Server Administrators are still looking into the cause.

Posted: 4/29/19 7:51 am
Last updated: 5/2/19 6:12 am
Event type: Informational
Current status: Resolved
Service Instructional Support Services, Network-Access

 Network Maintenance Server Network – Sunday April 28, 2019 12:01am (0001) to 6:00am (0600) –

Start Time: 4/28/19 12:00 am - End Time: 4/28/19 6:00 am

Description

Networking will be upgrading the server network equipment.  There will be networking outages for departmental file shares, K: drives/MyDocuments (for faculty and staff with last names beginning K-Z), TritonApps sessions, and servers used for clinical or compliance data.

Primary Contact: Steve Chapman x4063

Posted: 4/26/19 4:38 pm
Last updated: 4/30/19 8:13 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-File Shares, Network-Wired, Telephone Services

 Windows and Linux Server Patching

Start Time: 4/26/19 5:30 pm - End Time: 4/26/19 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases

Primary Contact: Mike Toohey

Posted: 4/24/19 2:08 pm
Last updated: 5/3/19 2:06 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint, UMSL Websites

 ELS (Sassin building) Network Maintenance

Start Time: 4/24/19 6:00 am - End Time: 4/24/19 6:30 am

Description

Networking is going to be doing equipment maintenance tomorrow on the ELS networking equipment. For the duration of the maintenance wired, wireless, and telephone service will be unavailable in ELS only.

Primary Contact: Joshua Ballenot

Posted: 4/23/19 3:00 pm
Last updated: 4/25/19 1:33 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Seton Network Maintenance 4/21/19

Start Time: 4/21/19 6:00 am - End Time: 4/21/19 6:30 am

Description

Networking is going to be doing a software upgrade on networking equipment this Sunday in Seton hall. During this time there will be no network access including wired, wireless, and phone services.

Primary Contact: Joshua Ballenot

Posted: 4/19/19 10:06 am
Last updated: 4/21/19 9:33 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 File Server Disk Maintenance

Start Time: 4/19/19 5:00 pm - End Time: 4/20/19 5:00 am

Description

From 5:00pm – 7:00pm, ITS will perform disk maintenance on Steamboat / K: drive file servers. During this time, there will be intermittent access to faculty and staff personal files (last names beginning K-Z) and all departmental shares.

Beginning at 5:00pm, Soulard files for faculty and staff will be moved to newer storage.  Files stored on soulard will be unavailable until the migration completes in early morning hours.  During the migration, most departmental pages on www.umsl.edu should be available via a cached copy, but faculty/staff personal home pages will be unavailable.

Primary Contact: Mike Toohey

Posted: 4/17/19 4:11 pm
Last updated: 4/24/19 2:02 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-File Shares, UMSL Websites