Daily Archives: Wednesday, March 20, 2019

 UMSL IP Phone system


At approximately 10:51 AM a service handling phone connectivity became unresponsive.  Attempts to restart the service failed, so the system was restarted.  Scope: Cashiers, Financial Aid, and the Technology Support Center call groups.


UPDATE:  I believe this issue has been resolved.  Concerns?  Contact the Technology Support Center at extension 6034.

Posted: 3/20/19 11:50 am
Last updated: 3/20/19 11:57 am
Event type: Service Unavailable
Current status: Resolved
Service Telephone Services

 MyView Upgrade March 22-25

Start Time: 3/22/19 5:00 pm - End Time: 3/25/19 11:59 pm


UMSystem personnel will be updating the behind-the-scenes software that powers MyView.  These changes will help move us to the most current version of MyView.

MyView will be unavailable beginning 5 p.m. on Friday, March 22, while the software is being updated and will be available for use by 8 a.m. on Tuesday, March 26.

During the maintenance, web applications hosted on apps.umsl.edu as well as mygateway.umsl.edu will be unavailable.

Your experience in MyView should be unchanged after the update is complete. Other applications, such as Canvas, will remain accessible during the update process.

For questions, please reach out to the Technology Support Center at 314.516.6034 or helpdesk@umsl.edu

Primary Contact: helpdesk@umsl.edu

Posted: 3/20/19 10:53 am
Last updated: 3/26/19 7:46 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway, MyView