Description
Reports are coming in that outgoing fax and Scan to Email messages are being delayed. We are investigating and will update when more information is available. We apologize for any inconvenience caused.
Update: This issue has been resolved.
Description
SharePoint is operational with the workarounds on the landing page. We expect to restore full functionality for this application soon.
Telephones – ITS continues to work with our vendor to restore voicemail and Mitel application functionality.
ITS is also working on several other services in various states of restoration. If you have a service that is non-functional please let your IPRM know so they can bring the issue back to us.
UPDATE – 2/26 3:30pm – ITS continues to work on restoring services to the campus and to adding stability and functionality to services that have been partially restored including the SharePoint landing page and Telephone voice mail and the Mitel connection application. We are working with our vendor support organizations to assist us in getting these issues resolved.
UPDATE – 2/27 5:00pm – ITS continues to work on restoring services to the campus and to adding stability and functionality to services that have been partially restored including the SharePoint landing page and the Telephone Mitel Connection application. Voice mail has been restored however our vendor has told us it may take up to 48 hours to synchronize for all users.
UPDATE – 3/1 9:45am
ITS continues to work on restoring services to the campus and to adding stability and functionality to services that have been partially restored including the SharePoint landing page. The telephone Mitel Connect application is now working.
If you are experiencing problems, please contact the Technology Support Center or go to http://help.umsl.edu and put in a ticket.
UPDATE 3/6 5:00pm – The SharePoint landing page is now working. ITS believes all user facing services have been restored.
If you are experiencing problems, please contact the Technology Support Center or go to http://help.umsl.edu and put in a ticket.
Description
TritonNet is currently unavailable, ITS is working on correcting the issue.
Service has been restored 2/21/19 6:45am
Description
Networking will be rebooting the wireless network to repair a current wireless outage. Down time will be limited to 10 min increments. All wireless access will be affected during the reboot.
Primary Contact: Steve Chapman X4063
Description
Networking is investigating a wireless network outage that affect all of ABH and Parts of BH.
Description
ITS continues to work on restoring services to the campus. The following is the status of major services we are working on:
ITS staff are also working to restore other services not on the list above.Thank you for your patience as we work to restore these services to the campus.
UPDATE – 2/20 2:00pm – ITS continues to work on restoring services to the campus.
ITS is also working on several other services in various states of restoration. If you have a service that is non-functional please let your IPRM know so they can bring the issue back to us.
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UPDATE – 2/20 09:00pm – ITS continues to work on restoring services to the campus.
Fax Services have been restored. We continue to work with Microsoft to complete the Sharepoint functionality and with Mitel for restoring additional functionality.
UPDATE – 2/26 3:30pm – ITS continues to work on restoring services to the campus and to adding stability and functionality to services that have been partially restored including the SharePoint landing page and Telephone voice mail and the Mitel connection application. We are working with our vendor support organizations to assist us in getting these issues resolved.
Description
ITS is continuing to restore services and applications after the data center power outage. The following is the status of major services not yet restored:
ITS staff are also working to restore other services not on the list above.
Update 2/19 9:15am:
– SharePoint services have been restored. The landing page will look a little different but users should be able to click the link to their sites for access.
– ITS is working with multiple vendors to restore telephone services
– ITS is working on restorations of Print and Fax services
Description
ITS is continuing to restore services and applications after the data center power outage. The following is the status of major services:
ITS staff continue to work with vendors to complete restoration of remaining services.
Update 2/18 – 3:30pm – ITS continues to work with vendors on restoring services. Web Applications are now available and other items above have the status noted.
Description
ON 2/14/19 the UMSL data center unexpectedly lost power. ITS is continuing to restore services. A vendor is on their way now with additional parts this morning to affect repairs. The following services are unavailable as of 9:00am this morning:
Reminder: The Technology Support Center telephones are not currently operational. If you would like to report a problem with a computing service or piece of computing equipment, please go to http://help.umsl.edu and put in a ticket.
Update 1:45 pm 2/15/19 – ITS continues to work with the vendor on equipment repairs. We were informed this morning of the wireless network degrading and stopping and are taking steps to rectify the wireless network issue as well.
Update: 3:25 pm 2/15/19 – Wireless Service has been restored. ITS continues to work with the vendor on other services.
Update: 10:40 pm 2/15/19 – ITS continues to work with vendors to resolve issues. ITS expects additional replacement parts to be delivered on Saturday morning, and will continue to work to restore services.
Update: 2:05 pm 2/16/19 – ITS continues to work with vendors to restore services.
Thank you
Description
The UMSL data center unexpectedly lost power, and all campus-hosted data services are experiencing an interruption. ITS staff is working to restore services.
Update 3:56 pm 2/14/19 – The Technology Support Center telephones are not currently working. If you would like to report a problem with a computing service or piece of computing equipment, please go to help.umsl.edu and put in a ticket. Thank you.
Update 8:40 pm 2/14/19 – Many campus applications remain unavailable at this time. ITS expects replacement parts to be delivered on Friday morning, and will continue to work to restore services.
