Service Restoration Update

Description

SharePoint is operational with the workarounds on the landing page. We expect to restore full functionality for this application soon.

Telephones – ITS continues to work with our vendor to restore voicemail and Mitel application functionality.

ITS is also working on several other services in various states of restoration. If you have a service that is non-functional please let your IPRM know so they can bring the issue back to us.

UPDATE – 2/26 3:30pm – ITS continues to work on restoring services to the campus and to adding stability and functionality to services that have been partially restored including the SharePoint landing page and Telephone voice mail and the Mitel connection application. We are working with our vendor support organizations to assist us in getting these issues resolved.

UPDATE – 2/27 5:00pm – ITS continues to work on restoring services to the campus and to adding stability and functionality to services that have been partially restored including the SharePoint landing page and the Telephone Mitel Connection application. Voice mail has been restored however our vendor has told us it may take up to 48 hours to synchronize for all users.

UPDATE – 3/1 9:45am

ITS continues to work on restoring services to the campus and to adding stability and functionality to services that have been partially restored including the SharePoint landing page. The telephone Mitel Connect application is now working.

If you are experiencing problems, please contact the Technology Support Center or go to http://help.umsl.edu and put in a ticket.

UPDATE 3/6 5:00pm – The SharePoint landing page is now working. ITS believes all user facing services have been restored.

If you are experiencing problems, please contact the Technology Support Center or go to http://help.umsl.edu and put in a ticket.