MyGateway slow or unresponsive

Description

915 pm : ITS is currently investigating degraded response from MyGateway.  Pages are slow or failing to respond.  Refreshing the pages seems to help, but services may need to be restarted in order to fully fix the issue.

10:50 pm : After rolling a restart of all the MyGateway web servers, the responsiveness seems back to normal.  Sorry for the inconvenience.

Posted: 9/18/16 10:36 pm
Last updated: 9/18/16 10:57 pm

Event type: Intermittent or Slow Service
Current status: Resolved
Service MyGateway

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 UMSL web applications outage

Description

There is an issue affecting many UMSL web applications.  UMSL ITS is currently working to resolve the problem.

 

The issue has now been resolved.

Posted: 9/18/16 9:32 am
Last updated: 9/18/16 9:52 am

Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps

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