Telephone Service outage

Description

Telephone service will become unavailable at 5:30pm Thursday 4/9/2020 in order to perform emergency maintenance. We expect these repairs to take roughly 90 minutes. This will affect all softphone connections and some physical campus phones. If you have a technology issue during that time, please open a Cherwell ticket via help.umsl.edu or email helpdesk@umsl.edu, as the Help Desk phones will also be down.

Update: All telephone systems are back up and working. We are still monitoring the softphone issue from earlier and following up with users to see whether the original issue has also been resolved.