Issues have been reported concerning problems releasing print jobs that have been submitted using the TritonPrint email print job submission feature (documents sent as email attachments to firstname.lastname@example.org). Jobs submitted using other methods are not affected by the issue.
Attempts to release TritonPrint email submitted jobs may be unsuccessful. If this happens, the job can be re-released and is usually successful. When attempts to release a job are unsuccessful, press the Refresh button. The job will reappear with a [Free Print] label. Select it and press Print. Repeat until the job prints successfully. You will not be charged additionally for any re-submission attempts.
Update: We believe this issue has now been resolved.