Description
We have rebooted a Mitel server to restore voicemail and softphone services to full functionality.
Description
The Networking team will upgrade the power supplies on our core network equipment. All devices are power redundant, so there should be no impact on our end users.
Primary Contact: Steve Chapman X4063 chapmanst@umsystem.edu
Description
ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:
PeopleSoft applications including MyView, MyHR, etc. will not be affected
SharePoint sites with sharepoint.com addresses will not be impacted
Primary Contact: Mike Toohey
Description
There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed. Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.
PeopleSoft applications including MyView, MyHR, etc. will not be affected.
04/18/2025 8:30pm Update: Maintenance has been completed.
Primary Contact: Caleb Evans
Description
Update: 4/10/25 11:25 AM
MOREnet informed us that our second route has been repaired. UMSL once again has fully redundant routes for campus internet connectivity.
Update: 3:48 PM
Internet service to UMSL has been restored. MOREnet has confirmed that repairs have been completed to one of our routes – fortunately, ahead of the original estimate.
MOREnet estimates the repair to our second route will occur tomorrow, 4/10/25. This will restore redundancy to our campus connectivity.
Update: 3:15 PM
www.umsl.edu and https://mygateway.umsl.edu/ are now accessible from off campus
Engineers continue to work on the route to campus
Update: 2:15 PM
MOREnet, our Internet provider for campus, has given an estimated time for restoration (ETR). They anticipate one of our two “routes” to be restored this evening between 6 pm and midnight. This will return Internet to UMSL.
We will continue to post updates here and email meaningful updates as we learn more from MOREnet through the afternoon and this evening.
If you are off-campus or using a mobile hotspot from your phone, many UMSL resources are available to you. We have provided some direct links below.
UPDATE: 12:32 PM
Users off campus can access resources via the following links:
Email: https://outlook.office.com
Canvas: https://canvas.umsystem.edu
MyView: https://myview.umsl.edu
MyConnect: https://umsl.starfishsolutions.com/starfish-ops
MyDegree: https://mydegree.umsl.edu
UPDATE: 11:15AM
The North route fiber has been cut by vandalism. The south route is still under investigation. No estimated time of repair (ETR)
UPDATE: 11:00AM
MOREnet has identified the issue. Fiber was cut to the USML campus, and they are working on a repair. https://www.more.net/solutions/connectivity/internet-connection/service-notifications/
ORIGINAL OUTAGE: 10:45AM
We are experiencing an outage of MOREnet, our internet provider. The campus internet, in and out, is unavailable. Phones are still functional. MOREnet is working to address the issue.
Description
Update – April 7, 2025, 2:30 pm
Technicians have restored connectivity Oak Hall 6th floor. Thanks for your patience.
Networking Engineers are aware of an issue affecting Internet access from the 6th floor of Oak Hall. Technicians are currently working to resolve the issue.
Description
Update – April 7, 2025 3:00pm – Resolved
Documents hosted on campus-hosted SharePoint domains should open in Office online applications now. There was a configuration issue with the application service.
SharePoint sites on campus-hosted domains may return an error when opening documents via web-enabled Office online applications. As a workaround, documents can be downloaded and opened with desktop versions of Office apps.
SharePoint sites with sharepoint.com addresses are not affected.
SharePoint admins are currently working to resolve the issue.
Description
Update – April 4, 2025, 9:30 pm
Updates have been applied successfully
ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:
PeopleSoft applications including MyView, MyHR, etc. will not be affected.
Primary Contact: Mike Toohey
Description
Update – April, 5 2025, 1:00 am
Scheduled maintenance is complete.
UMSL’s Internet Service Provider, MOREnet will once again be performing a software upgrade to their carrier circuits beginning at midnight on Saturday 4/5. During this time the Internet link to the UMSL’s remote sites will be intermittently disrupted. Specifically, the following locations will be affected:
West County Skills Lab (CETC)
STLPR @Grand Center
Lindell Eye Care
East St. Louis Eye Care
Children’s Advocacy Center, West Pine
Primary Contact: Steve Anthoney
