Monthly Archives: January 2025

 Networking partial equipment failure at Kathy Weinman Center.

Start Time: 1/15/25 12:00 pm - End Time: 1/15/25 2:30 pm

Description

A failure in one of the networking equipment pieces at Kathy Weinman Center cause a few phone and ethernet connection failures at the moment. Networking is working on replacing the failed equipment to fix the issue.

Primary Contact: Jin Lam

Posted: 1/15/25 1:50 pm
Last updated: 1/15/25 2:40 pm
Event type: Unscheduled Maintenance
Current status: Resolved
Service Network-Wired, Telephone Services

 Remote Site Internet Maintenance – 1/18/2024, Midnight – 6am

Start Time: 1/18/25 12:00 am - End Time: 1/18/25 6:00 am

Description

UMSL’s Internet Service Provider, MOREnet will be performing software upgrades to their carrier equipment.  the resulting restarts will cause all remote sites to lose connection for approximately 1 hour during the scheduled 6 hour maintenance window.

Primary Contact: Steve Anthoney

Posted: 1/15/25 12:24 pm
Last updated: 1/15/25 12:26 pm
Event type: Scheduled Maintenance
Current status: Active
Service Internet Access

 TritonNet Guest Wifi Access

Description

Update 1/13/25 7:44pm

Technicians have resolved this issue, and guests are able to self authenticate devices now.

 

Guests are not currently able to self register their devices to the TritonNet Guest wireless network. Technicians have engaged our vendor for resolution.

Guest accounts that have been created for specific events have been confirmed to be working.

UMSL Faculty, Staff and Students are still able to utilize TritonNet authenticating with their SSO ID & Password.

Posted: 1/13/25 5:12 pm
Last updated: 1/13/25 7:45 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Wireless

 Network Access Control Upgrade – 1/12/2025 6 a.m. – 12 p.m.

Start Time: 1/12/25 6:00 am - End Time: 1/12/25 12:00 pm

Description

Update 1/12/24 1:22pm

Networking Services has completed the software updates to the Network Access Control devices. Testing has been successful and WiFI, VPN and wired connections have been tested.

 

Information Technology Services is performing necessary updates to campus networking devices on Sunday morning. We are happy to share that no outage is necessary to make these updates. In our message last week, we indicated that these updates would create an outage, which is no longer the case.

Additional details:

ITS will be upgrading the software on our Network Access Control devices on Sunday, January 12. The initial phase will begin at 12:01 am on the redundant devices, with no noticeable impact to campus.

The second phase of the upgrade will begin at 6:00am and be complete by noon. During the second phase, we expect a short 10-to-15-minute window when people connecting to WiFi, VPN, and some wired connections, might be required to wait a few minutes to fully connect.

Primary Contact: Jinming Lam

Posted: 1/10/25 3:35 pm
Last updated: 1/12/25 1:24 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-VPN, Network-Wired, Network-Wireless

 UMSL Network Firewall Security Updates

Start Time: 1/3/25 5:00 pm - End Time: 1/3/25 7:00 pm

Description

UMSL security administrators will be performing necessary security updates to our campus firewalls Friday evening between 5 and 7 PM.

Although, we do NOT expect any noticeable user impact from these updates, there is always the possibility that issues may arise.

 

Primary Contact: Mark Monroe

Posted: 1/3/25 9:21 am
Last updated: 1/3/25 6:40 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access

 Network Access Control Upgrade – 1/5/2025 6 a.m. – 12 p.m.

Start Time: 1/5/25 6:00 am - End Time: 1/5/25 12:00 pm

Description

Update – Friday, January 10, 2025, 3:26 pm

A new notice is being made regarding this work.

Update – Friday, January 3, 2025, 11:09 am

Due to the weather forecast and in consideration of the safety of our employees, we have decided to postpone this update to Sunday, January 12th.

Networking will be upgrading the software on Network Access Control devices on Sunday, January 5; starting at 6 am to 12 pm (dependent upon weather forecast). The upgrades will cause an outage for UMSL campus wired, wireless, and VPN users.

Primary Contact: Jinming Lam

Posted: 1/2/25 2:20 pm
Last updated: 1/10/25 3:27 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access

 Network Software Upgrades – 1/3/2025, 10pm to 2am

Start Time: 1/3/25 10:00 pm - End Time: 1/4/25 2:00 am

Description

Update 1/4/2025, 11pm

All software upgrades are complete.

 

1/3/2025, 10pm

Networking will be upgrading software on networking devices between 10pm and 2am on Friday, January 3.  The upgrades will require a reboot causing brief outages to the following buildings:

 

Arts Administration Building

Millennium Student Center

LeGras

Nursing Administration Building

Patient Care Center

Primary Contact: Steve Anthoney

Posted: 1/2/25 9:37 am
Last updated: 1/5/25 7:43 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access