Monthly Archives: November 2024

 Microsoft 365 services and features

Description

Microsoft has been addressing service-related issues affecting Exchange Online email, Teams, and SharePoint services.

ITS is still receiving reports of some intermittent issues, including:

  • Error messages when opening messages in Outlook
  • Error messages when accessing Outlook on the Web at https://outlook.office.com
  • Outlook search and Windows search
  • Delay in changing Teams status

Microsoft is working to resolve these issues with their services.

Unfortunately, the Microsoft issue impacts all methods, making it difficult to recommend a specific workaround. If your usual email client is not retrieving newer messages, please try another client (Outlook desktop application, Outlook on the web, email on your phone). 

University of Missouri Division of IT is tracking this issue via https://status.missouri.edu/incidents/ccg30c1j3bt3

Posted: 11/25/24 1:32 pm
Last updated: 12/5/24 8:32 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps, Email-Fac/Staff, Email-Student

 https://help.umsl.edu – system upgrade

Start Time: 11/23/24 8:00 am - End Time: 11/23/24 5:00 pm

Description

11/23/24: 6:24PM

The upgrade is now complete as of 5:00pm. Users should now be able to access https://help.umsl.edu. If issues are encountered please clear your browsers cache.

 

https://help.umsl.edu, will be unavailable during a scheduled system upgrade Saturday starting at 8:00am.
UM System technicians will be working with Cherwell/Ivanti to complete the upgrade. The upgrade is expected to be complete by mid to late afternoon on Saturday.

 

Primary Contact: Chris Scheetz

Posted: 11/22/24 4:14 pm
Last updated: 11/23/24 6:26 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps

 Server patching – Fri Nov 22 5:30pm – 9:30pm

Start Time: 11/22/24 5:30 pm - End Time: 11/22/24 9:30 pm

Description

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 11/21/24 7:33 pm
Last updated: 12/5/24 8:32 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Network Software Upgrades – 11/20, 2am-3am

Start Time: 11/20/24 2:00 am - End Time: 11/20/24 3:00 am

Description

Update – 11/20/2024, 3am

All scheduled network devices have been upgraded and rebooted

 

 

UMSL Networking will be upgrading software on network equipment throughout campus.  Wired and wireless Internet and telephone services will experience a 10 to 20 minute outage while equipment reboots.  The following list of buildings will be affected:

Anheuser-Busch Hall

Benton

Center for Nano Science

Education Administration Building

Express Scripts Hall

Fine Arts

JC Penney North

Kathy Weinman

LeGras

Lucas Hall

Marilac Hall

MTLC

Nursing Administration Building

Touhill Performing Arts Center

Patient Care Center

Research Builsing

Regional Center for Education and Work

Recreation and Wellness Center

South Campus Computer Building

South Campus Classroom Building

Stadler Hall

Science Learning Building

Social Science and Business Building

Facilities Substation

Technology Learning Center

Villa Residence Hall

Ward E. Barnes

Primary Contact: Steve Anthoney

Posted: 11/19/24 7:18 pm
Last updated: 11/20/24 7:33 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access

 CETC, West County Network Outage – 11/16/2024

Description

Update – November 18, 12:30pm

Power has been restored to the facility.  Internet and telephone services are also restored and tested.

Update – November 17, 8:00pm

Power has been restored to the facility.  Internet and telephones remain offline, but anticipate restoration by Monday, 8am.

 

Update – November 16, 8:40am

On-site representatives have confirmed the facility is without power.  Crews are being notified to restore power.   Network operations will be verified once power is restored.

 

 

UMSL Networking is investigating a network outage at CETC in West County.  Currently wired and wireless Internet as well as Telephones are unavailable at theit location.

Posted: 11/16/24 8:05 am
Last updated: 11/18/24 2:54 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access

 Server patching for fileshare.umsl.edu – Fri Nov 15 5:30pm – 7:30pm

Start Time: 11/15/24 5:30 pm - End Time: 11/15/24 7:30 pm

Description

Update – November 15, 2024, 8:45pm

Maintenance on fileshare.umsl.edu is complete.

Update – November 15, 2024, 7:30pm

Maintenance is taking longer than expected.

ITS system administrators will apply critical security updates to fileshare.umsl.edu. All functions of the web application will be unavailable during this maintenance period.

Primary Contact: Mike Toohey

Posted: 11/15/24 9:11 am
Last updated: 11/15/24 9:02 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps

 Server patching for fileshare.umsl.edu – Fri Nov 8 5:30pm – 7:30pm

Start Time: 11/8/24 5:30 pm - End Time: 11/8/24 7:30 pm

Description

Update – November 8, 2024, 5:45pm

Updates are being rescheduled.

ITS system administrators will apply critical security updates to fileshare.umsl.edu. All functions of the web application will be unavailable during the upgrade.

Primary Contact: Mike Toohey

Posted: 11/8/24 3:40 pm
Last updated: 11/9/24 10:55 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, UMSL Websites