Remote Site Network Outage – February 15 2:30 PM –

Description

UMSL remote sites (Lindell and East St. Louis Eye Center, Children Advocacy Center Kirkwood and West Pine, Computer Education & Training Center) are experiencing a network outage caused by ATT circuits.

They are currently investigating with no estimated time of repair.

3:05 update:
From our internet provider MOREnet:
We are currently investigating a large AT&T outage affecting circuits in the eastern part of the state. We have engaged AT&T and are currently troubleshooting.

3:06 update:
AT&T has confirmed a facility issue that they are troubleshooting and isolating

3:49

AT&T technician is now at the central office to continue isolation efforts.

18:13

AT&T technicians have identified an issue on a backhaul/DWDM device at a St Louis central office that is causing a mass outage on their network. No ETR at this time

19:16

AT&T has identified the fiber failure, and emergency locates are now in the process before repair begins. No ETR yet.

20:38

AT&T is still pending emergency locates to perform excavation to determine the extent of the damage. No ETR.

23:15

Locates are complete, and excavation is underway. Still no ETR.

01:22

Repair crews are pulling new cable now. Still no ETR.

7:00 The networks at all remote sites are back up and working now.