Monthly Archives: September 2020

 Login to web-based Office applications

Description

Microsoft Office is having issues when users try to log in via web or mobile applications. This includes access to email on Microsoft 365.

Please visit https://status.office.com/ for updated information.

 

UPDATE: The issue was resolved around 8pm, and logins should be working now.

Posted: 9/28/20 5:13 pm
Last updated: 9/28/20 9:20 pm
Event type: Service Unavailable
Current status: Resolved
Service eMail-Fac/Staff, eMail-Student

 Email authentication issues — please restart email clients

Description

Outlook clients (desktop and mobile) may need to be restarted or they may prompt for re-authentication, due to the refresh of a critical service running on the email servers.

Posted: 9/28/20 5:02 pm
Last updated: 10/13/20 2:40 pm
Event type: Service Unavailable
Current status: Resolved
Service eMail-Fac/Staff

 Windows Server Patching

Start Time: 9/25/20 5:30 pm - End Time: 9/25/20 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Campus print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Remote Desktop Gateway

Primary Contact: Mike Toohey

Posted: 9/24/20 7:20 am
Last updated: 10/7/20 8:16 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint

 Kaltura Degraded

Description

Kaltura hosting is experiencing degraded service and is not currently loading within Canvas.  Please check https://status.kaltura.com/ for current updates.

Posted: 9/17/20 4:10 pm
Last updated: 9/18/20 8:09 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Canvas, Kaltura Video Services