Monthly Archives: October 2020

 SharePoint and additional UMSL services outage

Description

Some UMSL services are currently unavailable due to an unexpected database issue following scheduled server patching.

Affected services include:

  • SharePoint web sites
  • TritonApps
  • Campus printing

Other services may be impacted.  We are actively working to resolve the issue.

Update: The problem has been identified and corrected.  Services are available again.

Posted: 10/30/20 10:41 pm
Last updated: 10/31/20 3:18 am
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint

 Windows Server and Oracle Database Patching

Start Time: 10/30/20 5:30 pm - End Time: 10/30/20 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers and Oracle database servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Campus print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Oracle databases

Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey / Caleb Evans

Posted: 10/29/20 12:20 pm
Last updated: 11/24/20 2:43 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, MyGateway, Network-File Shares, Printing, Sharepoint

 Network outage – CETC Remote Site

Description

Due to an unscheduled power failure at the facility, all Network, telephone and wireless services are currently unavailable.  Services became unavailable at approximately 10:01am.  We are continuing to monitor the issue.

Posted: 10/13/20 10:15 am
Last updated: 10/13/20 1:05 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Telephone Services

 Identity Service (Authentication) migration – 10/11/2020 – 12:01 AM

Start Time: 10/11/20 12:01 am - End Time: 10/11/20 12:30 am

Description

Networking will be migrating to new Identity Service hardware  (User Authentication) Sunday morning.   This migration will impact all Wireless and VPN connected devices requiring users to login.

Primary Contact: Steve Chapman x4063

Posted: 10/9/20 10:02 pm
Last updated: 10/12/20 9:31 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN, Network-Wireless

 Maintenance on DFS departmental shares

Start Time: 10/9/20 5:30 pm - End Time: 10/9/20 7:30 pm

Description

Some department shares will be unavailable during this maintenance period

  • Facilities
  • MIMH
  • ITS
  • ITE

Primary Contact: Mike Toohey

Posted: 10/9/20 3:08 pm
Last updated: 11/24/20 2:44 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-File Shares

 Adobe Sign In Issue

Description

Adobe has restored services.

 

Adobe is currently experiencing an outage that is affecting the ability to sign in to the applications. We will keep an eye on their status page and update as needed.

Posted: 10/8/20 10:55 am
Last updated: 10/8/20 11:26 am
Event type: Service Unavailable
Current status: Resolved
Service Other

 VPN

Description

VPN is currently down, ITS is working on the issue.

 

VPN is now working

Posted: 10/7/20 7:30 am
Last updated: 10/7/20 8:29 am
Event type: Service Unavailable
Current status: Resolved
Service Network-VPN