Description
Networking team needs to update the trintonvpn.umsl.edu Certification. There should be little to no impact.
Primary Contact: Steve Chapman ext: 4063
Description
There is currently a power outage in the SSB Tower due to electrical contractors working in the building. The network equipment will be down until power is restored. This will affect remote access to user systems in this location.
Power has been restored
Description
Campus machines are unable to connect to various services with *.umsl.edu names. You may receive a message similar to “Name resolution failed”
ITS is working to resolve this issue.
Off-campus machines may be unaffected by this issue.
This issue was resolved at 2:45pm 3/25/2020
Description
Update:
Outlook Web Access services are now working as expected. If you continue to see issues, please contact Technology Support at help.umsl.edu
We are currently seeing some “Gateway Timeout” messages with Outlook Web Access (OWA). Technicians are currently investigating.
If you receive this message, please wait a few minutes and try reloading the page in your web browser.
If you experience login issues with the Outlook application, please try restarting Outlook.
Description
ongoing issues will be tracked in new outage that was published.
We are currently seeing some slowness with Outlook Web Access (OWA) for some users.
UM technicians are currently investigating.
Description
Update:
This service is fully operational
Zoom Cloud Recording processing times are currently delayed due to excessive demand. Zoom engineering team is actively working to resolve this issue.
Customers having issues with phone dial-in are encouraged to try using the “Computer Audio” option.
Description
*UPDATE: UM System IT has resolved the email issues.
Currently 9 of the 168 Exchange email databases are in an offline state. Users that are homed on these databases will be unable to connect to Exchange until the issue is resolved. UM System IT Messaging technicians have opened a case with Microsoft to determine root cause and find a resolution.
Technicians are continuing to work with the vendor to restore the affected databases. We anticipate service restoration for users as databases are returned to normal service.
We will provide more updates as more information becomes available.
Description
The Networking team will be replacing the VPN appliance during this outage to support more users. There will be no VPN access during this time.
Primary Contact: Steve Chapman x4063
Description
Telephone services will be undergoing a short maintenance at 6am on 3/11/20. during this time telephone services will be unavailable.
Primary Contact: Joshua Ballenot x4116
