MyGateway Connectivity Issues

Description

7:30pm — Disk issues seem to be stable now.  Columbia ITS is working with the hardware vendor to determine the root cause.  MyGateway is now fully functional.

 

5:15pm — Backend disk storage in Columbia is experiencing issues that is causing service unavailable for some MyGateway nodes.  Columbia ITS is currently working on the problem.  MyGateway appears to be stable at this time but we are keeping an eye on it.  If you cannot connect now, please try again a little later as it is an intermittent issue.

Sorry for the inconvenience.

Posted: 1/26/17 5:42 pm
Last updated: 1/26/17 7:30 pm

Event type: Intermittent or Slow Service
Current status: Resolved
Service MyGateway

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 Windows Server Patching

Start Time: 1/27/17 5:30 pm - End Time: 1/27/17 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers.

There will be brief disruptions to:

• Faculty/Staff MyDocuments and Department Shares
• Secure file shares (RMS)
• Print and fax services
• TritonApps sessions
• SharePoint sites
• Panopto videos

Primary Contact: Mike Toohey

Posted: 1/26/17 2:01 pm
Last updated: 3/23/17 2:00 pm

Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint

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 E-mail print job submission (TritonPrint) outage

Description

This outage only affects users who are submitting print jobs via email to tritonprint@umsl.edu.  This does not affect normal printing.  Jobs submit successfully but users are unable to print the jobs after submission.  Technical personnel are working to resolve this issue.

 

This issue is now resolved

Posted: 1/26/17 11:51 am
Last updated: 1/27/17 6:45 pm

Event type: Service Unavailable
Current status: Resolved
Service Printing

   

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