Posts Categorized: Telephone Services

 Remote Site Outage – Maintenance – Saturday June 8 12:00 – 6:00 am

Start Time: 6/8/19 12:00 am - End Time: 6/8/19 6:00 am

Description

UMSL’s  internet provider (MOREnet) will be upgrading network equipment in the Saint Louis Hub facility to improve performance.   All internet traffic from the following remote sites will be affected.  The following sites are Grand Center (KWMU),  Kathy Weinman Center in Kirkwood,  Children Advocacy center downtown, Optometry center downtown and East St. Louis, Innovative Technology Enterprise (ITE) and Missouri Institute of Mental Health (MIMH).    Estimated duration is 2 hours.

Primary Contact: Steve Chapman

Posted: 6/7/19 4:23 pm
Last updated: 6/8/19 2:58 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 ShoreTel/Mitel server maintenance

Start Time: 5/31/19 8:00 pm - End Time: 6/1/19 12:01 am

Description

ITS will perform maintenance on the campus ShoreTel server, which supports the campus phone system.  The Mitel Connect client will be unavailable during this time, and access to voicemail may be delayed.  Incoming and outgoing telephone calls will not be affected.

Primary Contact: Philip Reiss

Posted: 5/31/19 11:42 am
Last updated: 6/1/19 12:32 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Telephone Services

 Research building Third and Fourth floor Network Upgrade 5/26 7am

Start Time: 5/26/19 7:00 am - End Time: 5/26/19 12:00 pm

Description

Networking is going to be upgrading equipment on the third floor of the Research building on 5/26/2019. During this time wireless, wired, and telephone service will be unavailable on the third floor and fourth floor of the Research building.

Primary Contact: Joshua Ballenot x4116

Posted: 5/22/19 2:50 pm
Last updated: 5/28/19 9:54 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Network Maintenance Server Network – Sunday April 28, 2019 12:01am (0001) to 6:00am (0600) –

Start Time: 4/28/19 12:00 am - End Time: 4/28/19 6:00 am

Description

Networking will be upgrading the server network equipment.  There will be networking outages for departmental file shares, K: drives/MyDocuments (for faculty and staff with last names beginning K-Z), TritonApps sessions, and servers used for clinical or compliance data.

Primary Contact: Steve Chapman x4063

Posted: 4/26/19 4:38 pm
Last updated: 4/30/19 8:13 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-File Shares, Network-Wired, Telephone Services

 ELS (Sassin building) Network Maintenance

Start Time: 4/24/19 6:00 am - End Time: 4/24/19 6:30 am

Description

Networking is going to be doing equipment maintenance tomorrow on the ELS networking equipment. For the duration of the maintenance wired, wireless, and telephone service will be unavailable in ELS only.

Primary Contact: Joshua Ballenot

Posted: 4/23/19 3:00 pm
Last updated: 4/25/19 1:33 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Seton Network Maintenance 4/21/19

Start Time: 4/21/19 6:00 am - End Time: 4/21/19 6:30 am

Description

Networking is going to be doing a software upgrade on networking equipment this Sunday in Seton hall. During this time there will be no network access including wired, wireless, and phone services.

Primary Contact: Joshua Ballenot

Posted: 4/19/19 10:06 am
Last updated: 4/21/19 9:33 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Power outage Express Scripts Hall (ESH) – Sunday April 7th – 8am to 10 am

Start Time: 4/7/19 8:00 am - End Time: 4/7/19 10:00 am

Description

Facilities will be working on the power on the 4th floor of ESH.   This will cause the VPN server to be unavailable during the outage.   There is also a risk of impacting telephone services during this outage.

Primary Contact: Steve Chapman x4063

Posted: 4/5/19 10:40 am
Last updated: 4/7/19 6:31 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN, Network-Wired, Telephone Services