Kaltura’s Captions Request services is unavailable at this time, error 500


Kaltura’s  Captions Request services are unavailable at this time.   Multiple University across the US  are receiving the error 500 when requesting captioning.     The vendor is working on resolving the services outage.

Kaltura’s Captions Request services are now available. Root cause: vendor needed to update  SSL certificate.



Posted: 3/6/18 1:51 pm
Last updated: 3/6/18 2:05 pm
Event type: Service Unavailable
Current status: Resolved
Service Kaltura Video Services