Canvas Outage – Update

Description

Update:
5/8/2026
9:55 AM

We have confirmed that following recovery efforts by the vendor, Canvas is back online. You may now resume using the platform. While the system is operational, there may be some functions that interact with Canvas that are not currently available.

What you should do now:

• It is recommended that you reset your Single Sign-On password using these instructions. If you need help resetting your password, contact the Help Desk or 516-6034
• Exercise caution when opening any unexpected emails that appear to come from Canvas or its provider, Instructure. Attackers may attempt to use this cybersecurity incident to target individuals through phishing or other tactics. See these resources to protect yourself from phishing scams.
• Do not click on or accept any unprompted downloads within Canvas.

Please refer to this IT status page for ongoing updates.

More information regarding any impacts on individuals or their data will be provided as soon as it becomes available.

Thank you for your patience and vigilance as we work through this incident together.

The Canvas learning system is currently experiencing technical issues and may be unavailable. We will update the situation when more is known. Time to resolution is unknown at this time.

Please do not try to log into canvas at this time.

Apologies for the inconvenience and thank you for your patience.