Issues with Softphone

Description

Some softphone users are experiencing trouble connecting to softphone and/or trouble making and receiving calls once softphone connects. Telephone services is working to resolve this issue. An update will be posted once the trouble devices are restarted and service is restored.

 

Update: The malfunctioning switches have been rebooted and service has been restored.

Posted: 7/1/21 10:05 am
Last updated: 7/1/21 10:49 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Telephone Services