Monthly Archives: September 2025

 VPN Emergency Security Patch

Start Time: 9/26/25 5:30 pm - End Time: 9/26/25 6:30 pm

Description

The UMSL campus VPN will be patched and rebooted to apply necessary security patches to remediate newly discovered vulnerabilities by the vendor, During this outage, your VPN connection back to campus will be dropped for a brief period of time.  This will disconnect any soft-phone connections you may have via computer over VPN. The actual disruption will not last the entire hour, but it may occur at anytime during the outage window.

Primary Contact: Mark Monroe

Posted: 9/26/25 12:45 pm
Last updated: 9/26/25 9:05 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN

 Email to Print service unavailable

Description

Update – September 25, 2025, 4:30pm

The affected services have been restarted, and Email to Print functionality is available again.

Email to Print functionality using tritonprint@umsl.edu is currently unavailable due to an unresponsive service.  ITS technicians are working to resolve the problem.

Posted: 9/25/25 3:51 pm
Last updated: 9/25/25 4:41 pm
Event type: Service Unavailable
Current status: Resolved
Service Printing

 Scheduled server patching – Fri Sept 26 5:30pm – 9:30pm

Start Time: 9/26/25 5:30 pm - End Time: 9/26/25 9:30 pm

Description

Update – September 26, 2025, 10:00 pm

Updates have been applied.

ITS system administrators will apply critical security updates to Windows and Linux servers. There will be brief disruptions to:

  • TritonApps sessions
  • Unix home directories
  • Print and fax services
  • SharePoint sites (with locker / mylocker domains)
  • WWW sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 9/24/25 4:52 pm
Last updated: 10/2/25 1:48 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites

 Login prompt for PaperCut Print Deploy Client for Windows

Description

Due to an unresponsive service on the PaperCut application server, some University-managed Windows PCs with the PaperCut Print Deploy client installed may be prompting for sign-in.

In most cases, you should be able to continue using printers that are currently installed, but you will be unable to add / remove printers until this client is restarted.

To restart the PaperCut Print Deploy client, please log out of the workstation and back in (or restart the workstation), and the client should automatically reconnect.

For questions or additional support, please visit https://help.umsl.edu

Posted: 9/5/25 8:33 pm
Last updated: 9/25/25 3:45 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Printing

 Scheduled server patching – Fri Sept 5 5:30pm – 9:30pm

Start Time: 9/5/25 5:30 pm - End Time: 9/5/25 9:30 pm

Description

Update – September 5, 2025, 10:00 pm

Updates have been applied successfully

ITS system administrators will apply critical security updates to servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint locker sites (with locker / mylocker domains)
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 9/3/25 12:18 pm
Last updated: 9/5/25 10:07 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint, UMSL Websites