Monthly Archives: April 2024

 Microsoft 365 sign-in issues

Description

UMSL ITS is receiving reports that some users are unable to sign to Microsoft 365 services, including email, due to an issue with missing account licenses. The issue is currently being investigated. Please see https://status.missouri.edu for updates.

Posted: 4/30/24 8:41 am
Last updated: 5/1/24 10:04 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps, Email-Fac/Staff, Email-Student

 Server Patching – Fri Apr 26 5:30pm – 9:30pm

Start Time: 4/26/24 5:30 pm - End Time: 4/26/24 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows servers. There will be brief disruptions to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites (with umsl.edu and umsystem.edu addresses)
  • Remote Desktop Gateway

PeopleSoft applications including MyView, MyHR, etc. will not be affected

SharePoint sites with sharepoint.com addresses will not be impacted

Primary Contact: Mike Toohey

Posted: 4/24/24 12:16 pm
Last updated: 4/30/24 8:38 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Printing, Sharepoint

 UMSL Oracle Database Maintenance – Fri Apr 19 5:30pm – 8:30pm

Start Time: 4/19/24 5:30 pm - End Time: 4/19/24 8:30 pm

Description

There will be brief/intermittent outages of all UMSL production Oracle databases while maintenance is being performed.  Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be temporarily unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Update 4/19/2024 6:15pm: Patching has concluded

Primary Contact: Caleb Evans

Posted: 4/19/24 7:20 am
Last updated: 4/19/24 6:22 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps

 UMSL Remote Sites

Description

Affected Remote Sites:

CETC West County
Child Advocacy Center: Kirkwood, West Pine
Optometry Centers: Lindell, East St. Louis
Grand Center/KWMU

Posted: 4/10/24 12:40 am
Last updated: 4/10/24 6:51 am
Event type: Service Unavailable
Current status: Resolved
Service Internet Access

Equipment at many remote sites are having connectivity issues.  Our ISP for these sites has been contacted. Thanks

 Intermittent errors on mygateway.umsl.edu

Description

The MyGateway web application is experiencing intermittent errors and/or preventing login. Developers are currently investigating.

Update: As of 1:15pm 4/4/2024, all services have been restored.

Posted: 4/4/24 12:22 pm
Last updated: 4/5/24 7:11 am
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps