Monthly Archives: October 2021

 UMSL TritonPrint Email printing service

Description

At this time, the UMSL TritonPrint email-based printing service is experiencing problems.  Users submitting print jobs as email attachments to tritonprint@umsl.edu will receive a response with an error stating “Your MobilePrint operation could not be processed right now. Please contact the System Administrator for assistance.”.  UMSL IT support is working to restore the service and will update in due course.

This issue has now been resolved.

Posted: 10/29/21 9:03 pm
Last updated: 11/3/21 4:29 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Printing

 Server patching and Oracle patching

Start Time: 10/29/21 5:30 pm - End Time: 10/29/21 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Oracle database servers. There will be expected disruption to:

  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu

MyGateway web app and PeopleSoft applications including MyView, MyHR, etc. will not be affected.

Primary Contact: Mike Toohey

Posted: 10/28/21 11:33 am
Last updated: 11/17/21 12:34 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Printing, Sharepoint

 Web application outages

Description

Technician’s at the Columbia campus have resolved their network outage.  Services are returned to normal.

 

The UM campus in Columbia is currently experiencing a network outage. Web applications hosted on the UM campus, including MyView and MyHR, are currently unavailable. SSO authentication to other web applications is affected as well. Technicians are currently working to resolve the issue.

Posted: 10/22/21 10:58 am
Last updated: 10/22/21 11:39 am
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps, MyView

 Nursing administration Building network outage 10/16 8:00PM

Description

There is a power outage at the nursing administration building that has caused the networking and telephone services equipment to power off. Networking services and telephone services will be unavailable during this time.

Posted: 10/16/21 8:09 pm
Last updated: 10/17/21 5:12 pm
Event type: Service Unavailable
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless, Telephone Services

 Login issues with web applications

Description

Web applications using shib-idp.umsystem.edu for login are currently experiencing login issues, affecting UMSL web applications on apps.umsl.edu and help.umsl.edu. Technicians are working to resolve the problem.

Posted: 10/4/21 1:27 pm
Last updated: 10/19/21 1:32 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps