Monthly Archives: December 2018

 UMSL Printing Maintenance Outage

Start Time: 12/21/18 5:30 pm - End Time: 12/24/18 10:00 am


UMSL Information Technology Services (ITS) will be performing maintenance on campus printing software.  During the maintenance, printing on campus computers and printers will be unavailable.

Update: This issue appears to be resolved.  If users continue to experience printing problems, please contact the Technology Support Center.

Primary Contact: Mike Bate

Posted: 12/21/18 11:00 am
Last updated: 12/24/18 10:03 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Printing

 Villa Network Upgrade

Start Time: 12/20/18 1:00 pm - End Time: 12/20/18 3:00 pm


Networking will be upgrading the network switch in the Villa residence hall area.  We will keep the current switch active while we set up the new switch.  Users may experience a brief outage while being moved to the new switch.

Primary Contact: Bob Garrison

Posted: 12/19/18 10:48 am
Last updated: 1/9/19 3:13 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless

 Panopto Services Planned Outage: Upgrade to version 6.0

Start Time: 12/15/18 7:00 pm - End Time: 12/15/18 10:00 pm


Panopto Hosted Services notification to all US customers.

Panopto Cloud customers will be upgraded to Panopto 6.0. This upgrade will require downtime Saturday, December 15, 8 -11 EDT, 7-10pm CST
During the time your site is offline, you will not be able to access recordings on your server, and any attempts to upload from clients will result in a “Server unable to connect” message.

Primary Contact: Marcel Bechtoldt

Posted: 12/13/18 2:01 pm
Last updated: 12/17/18 8:05 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Panopto Services

 Scheduled Maintenance – VPN – December 5, 2018 – 0400 to 0700

Start Time: 12/5/18 4:00 am - End Time: 12/5/18 7:00 am


Networking will be upgrading our VPN appliance.  VPN access during this time will be unavailable.

Primary Contact: Steve Chapman X4063

Posted: 12/4/18 10:14 am
Last updated: 12/5/18 9:15 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN

 Fac/Staff email on Mobile devices


ITS is currently investigating connectivity issues with Fac/Staff email on Mobile devices.

Posted: 12/3/18 9:15 am
Last updated: 12/3/18 10:30 am
Event type: Service Unavailable
Current status: Resolved
Service eMail-Fac/Staff