Monthly Archives: December 2018

 UMSL Printing Maintenance Outage

Start Time: 12/21/18 5:30 pm - End Time: 12/24/18 10:00 am

Description

UMSL Information Technology Services (ITS) will be performing maintenance on campus printing software.  During the maintenance, printing on campus computers and printers will be unavailable.

Update: This issue appears to be resolved.  If users continue to experience printing problems, please contact the Technology Support Center.

Primary Contact: Mike Bate

Posted: 12/21/18 11:00 am
Last updated: 12/24/18 10:03 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Printing


 Villa Network Upgrade

Start Time: 12/20/18 1:00 pm - End Time: 12/20/18 3:00 pm

Description

Networking will be upgrading the network switch in the Villa residence hall area.  We will keep the current switch active while we set up the new switch.  Users may experience a brief outage while being moved to the new switch.

Primary Contact: Bob Garrison

Posted: 12/19/18 10:48 am
Last updated: 1/9/19 3:13 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-Access, Network-Wired, Network-Wireless


 Panopto Services Planned Outage: Upgrade to version 6.0

Start Time: 12/15/18 7:00 pm - End Time: 12/15/18 10:00 pm

Description

Panopto Hosted Services notification to all US customers.

Panopto Cloud customers will be upgraded to Panopto 6.0. This upgrade will require downtime Saturday, December 15, 8 -11 EDT, 7-10pm CST
During the time your site is offline, you will not be able to access recordings on your server, and any attempts to upload from clients will result in a “Server unable to connect” message.

Primary Contact: Marcel Bechtoldt

Posted: 12/13/18 2:01 pm
Last updated: 12/17/18 8:05 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Panopto Services


 Scheduled Maintenance – VPN – December 5, 2018 – 0400 to 0700

Start Time: 12/5/18 4:00 am - End Time: 12/5/18 7:00 am

Description

Networking will be upgrading our VPN appliance.  VPN access during this time will be unavailable.

Primary Contact: Steve Chapman X4063

Posted: 12/4/18 10:14 am
Last updated: 12/5/18 9:15 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-VPN


 Fac/Staff email on Mobile devices

Description

ITS is currently investigating connectivity issues with Fac/Staff email on Mobile devices.

Posted: 12/3/18 9:15 am
Last updated: 12/3/18 10:30 am
Event type: Service Unavailable
Current status: Resolved
Service eMail-Fac/Staff