Monthly Archives: February 2018

 Windows Server Patching

Start Time: 2/23/18 5:30 pm - End Time: 2/23/18 8:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.

There will be brief disruptions to:

  • Faculty/Staff MyDocuments and Department Shares
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • Panopto videos

Primary Contact: Mike Toohey

Posted: 2/22/18 4:36 pm
Last updated: 3/28/18 6:55 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint

 Scheduled Network Maintenance – 02/21/2018 – 4:00 am

Start Time: 2/21/18 4:00 am - End Time: 2/19/18 6:00 am

Description

Networking will be upgrading the software on equipment located in the following buildings.

AAB -Performing art center
BH – Science learning building
ORH – Nursing Admin. building
ESH– Seton Hall
FAB – Social Sciences and Business Building
KWC – J. C. Penney building
LH – Lucas Hall
MH – Marillac Hall
MSC – Millennium Student Center
MTLC – Math Lab
NAB – Nursing Admin. building
PCC – Optometry Patient Care Center
PAC -Performing art center
SSB – Social Sciences and Business Building

All network and Telephone service will be unavailable during the reboot. (approx. 10 – 15 min.)

Primary Contact: Steve Chapman

Posted: 2/19/18 9:44 am
Last updated: 5/16/18 2:32 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wired, Network-Wireless, Telephone Services

 Network Outage – Remote Sites

Description

At 12:58am The AT&T circuit providing Internet to UMSL’s remote sites was lost briefly.  At 1:30am AT&T performed additional inspections to determine root cause, which caused an additional brief outage. Services  were restored  at 1:50am

Posted: 2/17/18 12:30 pm
Last updated: 5/16/18 2:33 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access

 Scheduled Maintenance – Remote Sites

Start Time: 2/16/18 12:01 am - End Time: 2/16/18 5:00 am

Description

MOREnet’s vendor AT&T will be perform a class A inspection of all hardware involved in recent problems in St Louis.  This emergency maintenance will be performed tonight from 12:01AM to 5:00AM.  There will be intermittent outages during this time while they inspect all devices and clean all fiber.

 

Sites/Services Affected:

Networking and phones to remote sites IT Enterprises, Children’s Advocacy Center – West Pine and Kirkwood, STLPR at Grand Center, CETC, Center for Eye Care – Lindell and East St. Louis.

 

 

Primary Contact: Steve Anthoney

Posted: 2/15/18 4:29 pm
Last updated: 2/16/18 9:29 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access, Uncategorized

 Remote Sites have no Network and Phones

Description

We have no Network or Phone service on the Remote sites. We are calling Morenet again for news.

11am:  AT&T is experiencing an equipment failure similar to the recent outages that have occurred on 2/9, 2/13/ and 2/14. We are working with the vendor in an attempt to come up with a final resolution to the problem.

1:31pm: AT&T has resolved the issue. We do not have any more information.

Posted: 2/15/18 10:51 am
Last updated: 2/15/18 1:31 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Telephone Services

 Remote Sites have no Network and Phones

Description

Remote sites have no network and phones currently.

AT&T has a hardware failure in St Louis, they have identified the bad switch and are working on the fix. We were not told how long it will take to get the problem fixed.

 

7:45 pm Contacted AT&T and the hope to be back up by 8:00pm

8:14pm AT&T confirmed services have been restored.

12:31am:  All remote sites are currently down again.  Our service provider is in contact with AT&T to determine the cause of this additional outage.

1:34am Services restored.

Posted: 2/12/18 2:47 pm
Last updated: 2/13/18 6:53 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Telephone Services

 No Network on Remote Sites

Description

There was a fiber cut in St. Louis that is responsible for the Remote Sites outage. AT&T is working to fix it. There is no estimate on how long it will take to fix it at this moment.

Posted: 2/9/18 8:18 am
Last updated: 2/12/18 7:53 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Access, Telephone Services

 UMSL Oracle Database Maintenance

Start Time: 2/9/18 5:30 pm - End Time: 2/9/18 8:00 pm

Description

All production UMSL Oracle databases will be down while the latest security patches are applied. Most web applications running on apps.umsl.edu, fusion.umsl.edu and coe.umsl.edu will be unavailable during the maintenance period.

PeopleSoft applications including MyView, MyHR, etc. will not be affected.

02/09/2018 6:30pm: Maintenance has been completed.

Primary Contact: Caleb Evans

Posted: 2/7/18 7:21 am
Last updated: 2/9/18 6:33 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps

 Scheduled Network Outage – 02/07/2018 – 4:00 am

Start Time: 2/7/18 4:00 am - End Time: 2/7/18 6:00 am

Description

Networking will be upgrading the software on equipment located in the following buildings.
PAC -Performing art center
SLB – Science learning building
NAB – Nursing Admin. building
SRH – Seton Hall
SSB – Social Sciences and Business Building
JCP – J. C. Penney building.

All network and Telephone service will be unavailable during the reboot. (approx. 5 – 10 min.)

Primary Contact: Steve Chapman

Posted: 2/6/18 2:44 pm
Last updated: 2/8/18 2:45 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Wired, Network-Wireless, Telephone Services