Monthly Archives: October 2017

 Network access server maintenance

Start Time: 11/1/17 7:00 am - End Time: 11/1/17 7:30 am

Description

Wednesday 11/1/17, ITS will be upgrading Bradford, our network access control server.  Access to Trito net and new system registration could be affected during this time.

 

Server has been successfully upgraded and is back in production.

 

Primary Contact: Bob Garrison

Posted: 10/31/17 10:43 am
Last updated: 11/1/17 7:20 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access

 Windows and Linux Server Patching

Start Time: 10/27/17 5:30 pm - End Time: 10/27/17 9:30 pm

Description

ITS system administrators will apply critical security updates to Windows and Linux servers.

There will be brief disruptions to:

  • Web applications on apps.umsl.edu
  • Faculty/Staff MyDocuments and Department Shares
  • Student Unix home directories
  • Secure file shares (RMS)
  • Print and fax services
  • TritonApps sessions
  • SharePoint sites
  • UMSL Blogs and other WordPress blogs
  • Library databases
  • UMSL Mobile app
  • Panopto videos
  • Oracle databases
  • WWW sites

Primary Contact: Mike Toohey

Posted: 10/27/17 10:06 am
Last updated: 11/16/17 4:37 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Applications/Web Apps, Network-File Shares, Panopto Services, Printing, Sharepoint, UMSL Websites

 Wireless maintenance & Identity Server patch 10/18/2017 4:00 am – 6:00 am

Start Time: 10/18/17 4:00 am - End Time: 10/18/17 6:00 am

Description

Networking will be preforming software upgrade on the wireless network on Wednesday 10/18/17 beginning at 4:00 am.  This will affect all wireless access.

 

Networking will also be patching the Identity server which might impact Learning Studio laptops, VPN and Guest access.

Primary Contact: Steve Chapman

Posted: 10/16/17 10:44 pm
Last updated: 10/24/17 2:45 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Internet Access, Network-VPN, Network-Wireless

 Network Outage – Education Administration Building (EAB)

Start Time: 10/11/17 6:00 am - End Time: 10/11/17 6:15 am

Description

A fiber optic connection supporting the EAB network needs to be moved. Doing so could create a very short  network outage for wired and wireless networks within EAB.  This outage could also affect wireless access with the Technology Learning Center.

Primary Contact: Don Lewis

Posted: 10/10/17 2:44 pm
Last updated: 10/11/17 6:23 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access

 Network Service Restoration – Woods Hall

Description

Networking services in Woods Hall failed to restore cleanly following this morning’s scheduled power maintenance.  All wired, wireless and phone services are now restored.

Posted: 10/8/17 7:10 am
Last updated: 10/8/17 7:10 am
Event type: Service Unavailable
Current status: Resolved
Service Network-Access

 Network Upgrade Bellerive Hall – 10-8-17

Start Time: 10/8/17 6:00 am - End Time: 10/8/17 12:00 pm

Description

Networking will be upgrading network equipment in Bellerive Hall. Wired and wireless Internet and phones will be unavailable during the maintenance. The maintenance is expected to take 2 hours or less.

Network upgrade failed due to unresolved errors.  Maintenance will be rescheduled once resolved.

Primary Contact: Steve Anthoney

Posted: 10/6/17 12:08 pm
Last updated: 10/8/17 10:25 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access

 Connectivity Issues to PeopleSoft Databases

Description

Direct connectivity with PeopleSoft student and HR databases from secondary database systems is down.  It appears MyView is still operational.

Web applications hosted on apps.umsl.edu are affected.

ITS is investigating the cause.

10/5/2017 1:09PM: UMSystem technicians are also looking into the issue.  Updates on their status can be found at https://status.missouri.edu/incidents/mkk80v7kb67d.

10/5/2017 2:25PM:UMSystem networking staff resolved the originating DNS issues and connectivity has been restored.

Posted: 10/5/17 12:55 pm
Last updated: 10/5/17 2:32 pm
Event type: Service Unavailable
Current status: Resolved
Service Applications/Web Apps

 Blogs.umsl.edu web site not responding

Description

Blogs.umsl.edu web site is experiencing problems.  IT support staff are working to resolve the issue.

This issue is now resolved

Posted: 10/3/17 9:26 pm
Last updated: 10/3/17 9:30 pm
Event type: Service Unavailable
Current status: Resolved
Service UMSL Websites

 SSB 4th Floor Network Outage

Description

Due to an electrical issue there was a brief network outage on the fourth floor of SSB, currently service has been restored.  ITS in investigating the cause.

UPS needs to be replaced.

 

Posted: 10/2/17 12:17 pm
Last updated: 10/2/17 1:14 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Wired