Monthly Archives: May 2017

 Blogs.umsl.edu and WordPress sites unavailable

Description

Blogs.umsl.edu and other WordPress sites are temporarily unavailable due to an unresponsive web service.  Services are being restarted.

Posted: 5/31/17 2:37 am
Last updated: 5/31/17 4:47 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service Applications/Web Apps


 ShoreTel Phone Maintenance

Start Time: 5/26/17 10:00 pm - End Time: 5/27/17 1:00 am

Description

Maintenance will be performed on the Campus phone system. There will be brief interruptions in phone services as work is performed.

Primary Contact: Greg Goe

Posted: 5/25/17 10:58 am
Last updated: 5/31/17 4:54 pm
Event type: Scheduled Maintenance
Current status: Resolved
Service Telephone Services


 Learning Studio Laptops Unable to Login

Description

Users are currently unable to log into any of the laptops in the learning studios or the Clark Hall 200 laptop cart.  UMSL ITS is working on the issue and will update when it is resolved.

 

Secondary authentication server was giving a certification error, switched to primary server, lab calls machines should be able to log in.  Working with vendor to fix the issue.

Posted: 5/22/17 9:16 am
Last updated: 6/22/17 12:04 pm
Event type: Service Unavailable
Current status: Resolved
Service Network-Wireless


 Lucas Hall Networking Upgrade 5/21/2017 – 4am to Noon

Start Time: 5/21/17 4:00 am - End Time: 5/21/17 12:00 pm

Description

Networking will be upgrading equipment on the second floor of Lucas Hall.  The maintenance is expected to last 6 hours.  Telephones and both wired and wireless Internet will be unavailable to the 1st through 3rd floors while the equipment is being upgraded.

 

Maintenance successful.  Completed in 6 hours.

Primary Contact: Steve Anthoney

Posted: 5/19/17 9:53 am
Last updated: 5/22/17 9:36 am
Event type: Scheduled Maintenance
Current status: Resolved
Service Network-Access


 Network issues for services hosted at UM

Description

UM’s Division of Information Technology is reporting network issues, which may affect access to hosted services such as faculty/staff email, MyGateway, MyView, etc. Technicians are investigating the problem.

Posted: 5/16/17 11:49 am
Last updated: 5/17/17 2:49 pm
Event type: Intermittent or Slow Service
Current status: Resolved
Service eMail-Fac/Staff, MyGateway, MyView


 Network upgrade — TJL — May 17, 2017 @ 2:00 AM – 7:00 AM

Start Time: 5/17/17 2:00 am - End Time: 5/17/17 7:00 am

Description

Networking will be upgrading equipment in TJL.  The maintenance is expected to last 3 – 4 hours.  Telephones and both wired and wireless Internet will be unavailable to the parts of the building while the equipment is being upgraded.

Primary Contact: Steve Chapman

Posted: 5/16/17 9:18 am
Last updated: 5/16/17 9:18 am
Event type: Scheduled Maintenance
Current status: Active
Service Network-Wired, Network-Wireless


 Charter Cable services on our campus is not available at this time

Description

Experiencing a campus-wide Charter Cable TV Outage at this time.   Working with Charter Communication to restore services.   This is a widespread outage at the Charter at Overland which provides campus cable program services.  http://downdetector.com/status/spectrum/map/

Back in services at 4:00 pm

 

Posted: 5/4/17 11:53 am
Last updated: 5/8/17 9:18 am
Event type: Service Unavailable
Current status: Resolved
Service Charter Cable